The Business Intelligence Analyst will report to the Business Intelligence Manager, within the wider Data & Analytics function. The role will get involved in all aspects of developing and maintaining a modern and flexible data visualisation layer and reporting solutions.
While based in Hammersmith, the role may require occasional visits to the Knightsbridge location and some travel to other Harrods office locations e.g. Thatcham.
The role will also provide some out of hours support on a rota basis.
About Us
Harrods’ IT department is comprised of a broad and tailored offering to support our luxury store in Knightsbridge and our Harrods.com website, as well as our wider Retail, Sales, Buying, Distribution, Fulfilment and Corporate functions. Our IT offering is supported by a mix of in-house technology and 3rd party partnerships, our success if defined by our integrated and united approach to a full IT operation.
Our Data Analytics team play an integral role to the innovation of our business and work closely with the business to understand analytic requirements, translating the business needs into technical solutions and designing those solutions.
About You
The right person will have strong analytical and problem-solving skills, with the ability to perform duties effectively under minimum supervision. We are looking for a commercial and bold thinker with a strong work ethic. You will need strong communication skills as you will work closely not just with the Business Intelligence team, but also the wider Data Analytics team.
You will have prior experience of using SAC technology, SAP Analytics Cloud, Business Objects and Analysis for office. Experience of using other Analytics Tools, such as Power BI, Tableau, ClickView would be useful, and so will any experience of using R. Experience of working with HANA sources, specially BW4HANA would be advantageous, along with any experience of building BW Query for reporting.
Please note that whilst the role would be based in Hammersmith, the role may require occasional visits to the Knightsbridge location and some travel to other Harrods office locations, including Thatcham. Working from home will be an option and supported in line with future company policies.
Our Promise to You
You will have the scope and project diversity to shape the way we work. Business Intelligence is a dynamic, collaborative environment that spans multiple projects and it is still maturing as a function. As such, you will have the freedom to define how we complete our business analysis, unfettered by set traditions or siloes. Make a lasting impact and you will never be short of opportunities to grow as we do.
More immediately, you will benefit from an excellent package, including a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook, or Instagram.
Additional Information:
Time Type:
PermanentDepartment:
Retail Operations (Rachael Skinner)Top Skills
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
