We are looking for a Lead Business Intelligence Analyst to join out IT team here at Harrods. The role will report to the Data Analytics Manager.
About The Role
This role of the Business intelligence Analyst Lead has overall responsibility for Stakeholder and portfolio management. It is responsible for maintaining consistency across all the lines of Business backlogs, ensuring all reports, analytics and visualisation are built to the development standards and guidelines.
You will also;
- Be accountable for reporting license management & forward planning, e.g., analytics cloud licensing
- Stay up to date with the latest trends and technologies in business intelligence analysis
- Anticipate and represent user community in IT strategy regarding analysis requirements
- Recruit, develop and retain high-calibre team members who are dynamic, proactive, and responsive to business requirements.
- Own the relationship with Business SMEs, supporting them with prioritisation and being responsible for cohesion across the overall portfolio
- Support with analytics approaches and one-off analysis projects where required to support SME teams
About You
The ideal candidate will have excellent interpersonal and communication skills as well as excellent time-management skills and the ability and willingness to multi-task. It is important that you have previous experience in using visualisation tools, including: SAP Analytics Cloud /SAP Analysis for Office, SAP Business Objects and Power BI, Tableau, etc.
You will also have the following;
- Strong analytical skills
- Flexibility and readiness to adapt to changing priorities.
- Strong work ethic and unwavering commitment to Harrods values.
- Experience of working with transactional systems across business areas
- Strong customer service focus when dealing with both internal and external parties
About Us
Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
PermanentDepartment:
IT Data Analytics (Tushir Parekh)Top Skills
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
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