Are you ready to turn data into decisions that change lives?
Mukuru is one of Africa’s fastest growing fintech's, helping millions move money safely and affordably across borders. From international money transfers to a growing suite of financial services, we’re building solutions that make a real difference.
We’re looking for a Business Intelligence Analyst to join our BI team. If you love solving problems with data, thrive in a collaborative environment, and enjoy seeing your insights drive business growth — this role is for you.
What You’ll DoPartner with teams across the business to turn data into actionable insights.
Translate business needs into scalable data models, reports, and dashboards.
Ensure data quality and reliability while designing robust reporting solutions.
Create intuitive visualizations and communicate findings to technical and non-technical audiences.
Empower users with self-service BI tools and provide training where needed.
Stay ahead of BI trends, tools, and best practices to keep our solutions future-ready.
A qualification in a quantitative field (Maths, Stats, Engineering, Computer Science, Finance, Economics, etc.) or equivalent experience.
2+ years’ experience in Business Intelligence or Data Analytics.
Strong SQL and data modelling skills (Kimball experience a plus).
Hands-on expertise with BI tools (Power BI, Tableau, or Qlik).
Advanced Excel skills and exposure to R or Python (bonus points!).
A curious, commercially-minded approach — you don’t just analyse data, you ask why it matters.
Experience in financial services, retail, or high-growth tech businesses.
Familiarity with cloud-based data platforms (Azure, Snowflake, Big Query, Redshift).
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
Top Skills
What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
