The Operations Insights & Performance Analyst supports operational excellence by transforming data into actionable insights that drive efficiency, safety, and performance improvements across the organization. This role is responsible for collecting, analyzing, and interpreting operational data, developing dashboards and reporting tools, and providing meaningful insights that support informed, data-driven decision-making.
ResponsibilitiesEssential Duties and Responsibilities:
Collect, validate, and integrate data from multiple operational systems to ensure data accuracy, consistency, and reliability.
Maintain and enhance datasets, dashboards, and reporting tools used to monitor operational and business performance.
Analyze operational performance data to identify trends, patterns, risks, and opportunities for improvement.
Develop recurring and ad hoc reporting to support day-to-day operations, strategic initiatives, and leadership decision-making.
Support the development and ongoing maintenance of key performance indicators (KPIs), scorecards, and performance dashboards.
Monitor performance against established targets, identify variances, and highlight areas requiring attention or improvement.
Provide clear, actionable insights and recommendations based on data analysis to support operational improvements and business performance.
Partner with operational teams to understand business needs and identify opportunities to improve efficiency, reliability, and safety outcomes through analytics.
Collaborate cross-functionally with Operations, Safety, IT, and Finance to support analytics initiatives and performance reporting.
Communicate findings and recommendations clearly to both technical and non-technical audiences.
Minimum Education and/or Experience:
Bachelor’s degree in Data Science, Analytics, Engineering, Business, or related field required.
2–5+ years of experience in data analytics, reporting, or operations support.
Experience with data analysis and visualization tools (e.g., Excel, SQL, Tableau, Power BI, Python).
Experience working with operational or performance data preferred.
Additional knowledge and skills:
- Experience with Databricks and Power Automate preferred.
- Experience in the Aviation industry.
- Strong analytical and problem-solving skills.
- Ability to translate data into actionable insights.
- Effective communication and presentation skills.
- Attention to detail and commitment to data accuracy.
With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
Skills Required
- Bachelor's degree in Data Science, Analytics, Engineering, Business, or related field
- 2-5+ years of experience in data analytics, reporting, or operations support
- Experience with data analysis and visualization tools (Excel, SQL, Tableau, Power BI, Python)
- Experience working with operational or performance data
- Experience with Databricks
- Experience with Power Automate
- Experience in the Aviation industry
- Strong analytical and problem-solving skills
- Ability to translate data into actionable insights
- Effective communication and presentation skills
- Attention to detail and commitment to data accuracy
Signature Aviation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Signature Aviation and has not been reviewed or approved by Signature Aviation.
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Healthcare Strength — Core medical, dental, and vision coverage is described as solid, with HSA/FSA options and protections like life and disability insurance. An Employee Assistance Program and wellness initiatives reinforce the health and wellbeing support.
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Retirement Support — A 401(k) retirement plan is a consistent component of the package. Retirement benefits are presented as dependable and broadly available.
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Leave & Time Off Breadth — Paid time off includes vacation, sick days, paid holidays, military leave, and bereavement leave. Some roles note the ability to carry over vacation time.
Signature Aviation Insights
What We Do
Signature Aviation is the world’s preeminent aviation hospitality company, offering exceptional experiences and essential support services to business and private aviation guests. The company’s large-scale infrastructure footprint enables travel, fosters human connection and is a critical global economic driver. Signature operates an industry-leading network of private aviation terminals, with over 200 locations covering key destinations in 27 countries across five continents and is the largest distributor of sustainable aviation fuel (SAF). The company also offers nearly 15 million square feet of carbon neutral multiuse office and hangar real estate globally, providing unique networkwide benefits and advantages to guests who base their aircraft at a Signature location. For more information, please visit www.signatureaviation.com.
