Business Intelligence Analyst III, Insurance Claims

Sorry, this job was removed at 05:55 p.m. (CST) on Monday, Feb 17, 2025
Bethlehem, PA, USA
In-Office
67K-111K Annually
Insurance • Financial Services
The Role

Join the dynamic team at Guardian Life as a Business Intelligence Analyst III and be part of a data-driven environment. This role focuses on improving risk management and operational efficiency in our Dental and Disability Claims Operations. Collaborate with BI Consultants, end users, and IT teams to convert data into critical information for sound business decisions. Your insights will be highly accurate, actionable, and reliable, contributing to the education and training of business partners and clients. In this role, you will be responsible for providing leadership with comprehensive information gathering, structured documentation, and the effective presentation of findings to management at all levels.

You will

  • Work independently on highly complex, cross-functional, analytical projects, proactively addressing business needs.
  • Provide analytical subject matter expertise and recommendations to the Claims & Service organization.
  • Participate in workstream planning processes, including inception, technical design, development, testing, and delivery of BI analytics solutions.
  • Analyze functional business processes and requirements, contributing to the development of arguments supporting process changes and IT projects.
  • Provide design support for the development of business intelligence solutions for Dental and Disability Claims, collaborating closely with business leaders and technical partners.
  • Engage in project management estimation processes and develop cases for lean business.
  • Explore data to discover patterns, meaningful relationships, anomalies, and trends.
  • Perform analysis for a wide range of requests using data in various formats and from multiple platforms.
  • Develop standard methodologies for report deployments, ensuring detailed metrics are documented and tracked.
  • Align BI technologies with central initiatives, keeping up to date with BI products/tools and business strategies and direction.
  • Identify and provide input on new technology opportunities that will impact Enterprise-wide BI systems.

You have

  • Bachelor's degree or higher in a quantitative field (Computer Science, Information Systems, Business Management, Finance, etc.), specialized training/certification.
  • 3+ years of experience in Business Analysis / Business Intelligence Analysis or related technical fields.
  • REQUIRED experience within insurance and/or healthcare organizations, specifically in dental and disability analytics related to Claims & Service.
  • Proficiency with databases, SQL, and business intelligence tools (Business Objects, Alteryx, Informatica, etc.).
  • Strong working knowledge of Claims & Service business functions, processes, and transactions.
  • High level of experience with technology system processes, reporting functions, and methodologies.
  • Ability to work effectively with associates across Group Insurance (Finance, Claims, Valuation, Pricing, Underwriting, and more) and with business and IT partners.
  • High proficiency with visual analytics and BI tools (Tableau, QuickSight, MS Power BI, etc.).
  • Advanced skills in Microsoft Excel.

Location
This is a flexible position requiring 3 days per week in the office, with preference given to candidates within commuting proximity to a Guardian office.

Salary Range:

$67,450.00 - $110,815.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Guardian Life Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guardian Life and has not been reviewed or approved by Guardian Life.

  • Leave & Time Off Breadth Leave appears unusually expansive, including unlimited paid time off for most roles plus additional time for volunteering, bereavement, jury duty, and personal holidays. Paid parental leave is repeatedly positioned as a standout element of the overall package.
  • Healthcare Strength Healthcare coverage is described as broad, spanning medical, dental, vision, telemedicine, second opinions, and multiple supplemental insurance options. Mental-health support is also emphasized through dedicated services and platforms.
  • Wellbeing & Lifestyle Benefits Lifestyle-oriented benefits extend beyond core insurance, including fitness membership and equipment reimbursement and access to caregiving support resources. These offerings reinforce a whole-person approach that can increase perceived total rewards value.

Guardian Life Insights

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The Company
HQ: New York, NY
8,709 Employees
Year Founded: 1860

What We Do

Who we are Guardian makes a difference in the lives of people when they need us most. With over 160 years of stability and fiscal integrity, we are a trusted resource to generations of families and business owners, inspiring well-being and helping build financial confidence. Today, we stand behind 29 million consumers, helping them prepare and plan for a bright future for themselves and their families. We help business owners care for their employees. And we help people recover and thrive in times of unexpected loss. As a modern mutual insurance company, we believe in driving value beyond dividends. We invest in our colleagues and are building a progressive, innovative and inclusive culture. We uplift individuals and communities through thoughtful social and environmental programs. What we stand for In 1860, a community of immigrants joined together to insure and protect their businesses and families. They were guided by powerful ideals that we’ve continued to stand behind and evolved throughout the years: we do the right thing, we believe people count, we courageously shape the future together, and we go above and beyond for the people we serve. Guardian employees embrace and live by these values every day. They remind us to put people at the heart of all we do so that we can help protect what matters most to you. Want to help bring these values to life? Join us for a rewarding career and the opportunity to shape the future. Disclosures: Financial information concerning Guardian as of December 31, 2022, on a statutory basis: Admitted assets = $76.0 billion; liabilities = $67.2 billion (including $55.0 billion of reserves); and surplus = $8.8 billion. Dividends are not guaranteed. They are declared annually by Guardian’s Board of Directors. Guardian® is a registered trademark of The Guardian Life Insurance Company of America. © Copyright 2023 The Guardian Life Insurance Company of America 2023-156184 Exp. 5/25

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