Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Insurance Advisor
Location: Poole (On-site)
Package: Salary negotiable, monthly bonus + benefits
Insync Insurance, part of Brown & Brown UK, is one of the UK’s fastest-growing insurance providers, offering comprehensive insurance solutions to SMEs and the self-employed nationwide.
As part of our continued commitment to delivering exceptional service to both our clients and our people, we are looking to appoint an Insurance Advisor to support business growth and ensure clients continue to receive the high standards of service they expect.
This role focuses on renewing existing policies, providing new quotations for growing businesses, and handling customer enquiries, alongside general customer service responsibilities. You will also be supported with ongoing training and development to help progress your career over the coming years.
Key Responsibilities:
- Provide clear and appropriate advice to business clients on suitable levels of insurance cover based on individual needs
- Manage and maintain strong relationships with existing clients to achieve renewal and retention targets
- Negotiate terms and quotations for MTAs, cancellations, and renewal business in a timely and efficient manner
- Identify and recommend relevant additional products aligned to clients’ needs
- Build and maintain strong relationships with insurers and underwriters, with a clear understanding of appetites, classes, and niche sectors
- Ensure compliance with internal controls, regulatory requirements, and company procedures
- Consistently prioritise the fair treatment of customers, actively applying the principles of Treating Customers Fairly (TCF) and Consumer Duty in all business activities
What’s on Offer:
- A highly motivated and supportive team that values collaboration and client care
- A competitive, negotiable basic salary
- Monthly bonus scheme based on conversion performance
- Benefits including holiday entitlement, pension, and death-in-service cover
About You:
- Previous experience in customer service and/or sales
- A strong desire to develop a career within the insurance industry
- Ability to work well under pressure in a fast-paced environment
- Strong communication skills and attention to detail
- A proactive and customer-focused approach
For more information, please apply online or contact Daniel Hurley
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Skills Required
- Previous experience in customer service and/or sales
- Ability to work well under pressure in a fast-paced environment
- Strong communication skills
- Attention to detail
- Proactive and customer-focused approach
- A strong desire to develop a career within the insurance industry
What We Do
At Brown & Brown, our guiding principles include building our team with the highest quality people and delivering innovative solutions and superior service. If you are a highly complex multinational company, an individual or anything in between, our experienced teams can help you view, analyze and purchase insurance efficiently. You will receive the personalized, dedicated service you deserve while leveraging the exceptional capabilities and peace of mind expected from a top brokerage to help protect what you value most.
