Business Innovation Manager, EMEA

Posted 7 Days Ago
Be an Early Applicant
27 Locations
Remote
Senior level
Healthtech • Biotech
The Role
Leads EMEA customer financing innovation programs, including commercialization planning, strategic customer insights, partner collaboration, pilot execution, scaling, performance analysis, stakeholder communication, and third-party POS financing vendor management. The role begins in the UK with potential expansion across Northern Europe and may include additional high-impact business innovation initiatives.
Summary Generated by Built In
Transforming smiles, changing lives
 
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
 
About this opportunity   
As Align continues to reinforce its market leadership and accelerates its expansion globally, the company continues to make strategic bets that have potential to influence its direction, priorities and portfolio.  The Business Innovation team is at the forefront of shaping and incubating these bets.  We are looking for a Business Innovation Manager on the EMEA Business Innovation team with a strong background in fintech/financial services partnerships to lead strategic programs in the patient financing and related areas – starting in the UK and with potential expansion into northern Europe. This exciting role will identify and drive financing solutions based on best practices within and outside of our industry.

The role will be responsible for developing strategic customer insights, collaborating with appropriate partners, driving execution and scaling pilot and general rollouts, thus enabling the programs to achieve their full potential in terms of business impact.

The ideal candidate will have experience developing effective Point of Sale and customer financing strategies across various industries and be an excellent influencer and change catalyst.  Broader transformation and innovation programs’ management experience as well as international experience will be a plus.  Qualified candidates will need to be naturally curious, have a strong analytical background and excellent time management skills.   
 

Role expectations
  • Establish and execute commercialization plans related to customer financing solutions in collaboration with cross-functional team members in the UK and across Europe. Ensure programs are designed, established and optimized to deliver value for our customers.
  • Develop commercialization materials to enable successful implementation and turning over of the process or system to internal and external customers.
  • Provide analysis of and insights into the effectiveness of strategic programs.  In the event of distribution or outside partnership agreements, work with Finance to provide timely analysis and reporting requirements.  
  • Communicate regularly with program teams, peers, management and executives to set expectations and remain in alignment with key stakeholders and the broader organization on the status of programs under management.
  • Manage all relevant third-party point-of-sale financing contracting and vendor relationships.
  • Lead future business innovation projects in other areas of highest business impact.


What we're looking for
  •  Bachelor’s degree or equivalent, MBA preferred  
  • 6-10 years of experience, including 5+ years of business development, finance, sales, relationship management or consulting experience with a heavy emphasis in retail point-of-sale financing
  • Strong communication and presentation skills with stakeholders at all levels of the organization
  • Experience contracting with and managing third-party vendors
  • Customer orientation with a passion for delivering results and ability to inspire the same in the broader team
  • Recognition as a strategic thought leader; ability to make sound strategic decisions, inspire and motivate others through conviction, vision and ability to formulate and articulate direction
  • Strong understanding of cross-functional business areas such as sales, marketing, service, product development, finance, operations functions
  • Process orientation and ability to thrive in a rapidly growing, fast-paced, dynamic organization with the ability to juggle multiple projects and drive them to successful value delivery

Travel required (up to 25%)

About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.

Skills Required

  • Bachelor's degree or equivalent
  • MBA
  • 6–10 years of professional experience
  • At least 5 years of business development, finance, sales, relationship management, or consulting experience with emphasis on retail point-of-sale financing
  • Strong communication and presentation skills with stakeholders at all organizational levels
  • Experience contracting with and managing third-party vendors
  • Customer orientation and ability to deliver results and inspire broader teams
  • Strategic thought leadership and ability to make decisions, motivate others, and articulate direction
  • Understanding of cross-functional sales, marketing, service, product development, finance, and operations functions
  • Process orientation and ability to manage multiple projects in a fast-paced organization
  • International experience
  • Broader transformation and innovation program management experience

Align Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Align Technology and has not been reviewed or approved by Align Technology.

  • Healthcare Strength — Health coverage includes medical, dental, vision, life, and both short‑ and long‑term disability, along with AD&D and wellness resources. Select locations add region‑specific programs such as medical coverage and Multisport, reinforcing breadth.
  • Strong & Reliable Incentives — A corporate bonus plan outlines performance‑based rewards and eligibility, and compensation is described as competitive in commercial roles. Incentive structures in sales are portrayed as offering strong on‑target earnings potential.
  • Retirement Support — Retirement programs feature a 401(k) plan with company contribution mechanisms, profit sharing, and a defined contribution pension plan. These elements emphasize long‑term financial security alongside salary and bonus.

Align Technology Insights

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The Company
HQ: San Jose, CA
10,001 Employees
Year Founded: 1997

What We Do

Twenty years ago, we pioneered the world's first clear aligners. Since then, we have continuously innovated with new products and technologies that are revolutionizing treatments for doctors and their patients. Invisalign clear aligners and the iTero Intraoral scanner help dental professionals achieve the clinical results they expect and deliver effective, advanced dental options to their patients. Helping change millions of lives, one smile at a time. Discover your straight path to a bright future at Align. As a part of our smart, diverse and fast-moving global team, you'll make an impact for the market leader that's moving an industry forward. Want to find out what’s next for us—and for you?

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