Business Excellence Manager

Posted Yesterday
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Hiring Remotely in Lahore, Punjab, PAK
In-Office or Remote
Mid level
Events • Mobile • Software • Travel
The Role
Owner of organization-wide KPIs and reporting. Build/automate data pipelines, prepare weekly/monthly business reviews, partner with departments to define dashboards, identify process inefficiencies, and support leadership with analytics-driven recommendations.
Summary Generated by Built In

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.

Role Overview:

We’re looking for a Business Excellence Manager to build and maintain the heartbeat of our organization’s performance turning data into insights and insights into action. You’ll work across departments to track KPIs, streamline reporting, and support leadership in making data-driven decisions.

This role is ideal for someone who’s analytical, detail-driven, and thrives in translating raw data into clear business narratives.

Key Responsibilities
  • Develop and maintain organization-wide KPIs across departments, ensuring accuracy and consistency.
  • Prepare Weekly Business Review (WBR) and Monthly Business Reports for leadership.
  • Partner with department heads to define and refine performance metrics and dashboards.
  • Build and automate data pipelines using SQL, Excel, and Python.
  • Identify process inefficiencies and recommend actionable improvements.
  • Ensure alignment between operational performance, business goals, and strategic priorities.
  • Support special analytical projects and deep dives requested by leadership.

Requirements
  • 4–5 years of experience in Business Excellence, Data Analytics, or Strategy.
  • Advanced proficiency in Excel, strong command of SQL, and working knowledge of Python.
  • Exceptional analytical and problem-solving skills; able to connect data trends to business realities.
  • Excellent command of English (written and spoken) with strong presentation skills.
  • Strong sense of ownership, structure, and attention to detail.
  • Experience with dashboarding tools (e.g., Data Studio, Power BI, Tableau) is a plus.

Skills Required

  • 4-5 years of experience in Business Excellence, Data Analytics, or Strategy
  • Advanced proficiency in Excel
  • Strong command of SQL
  • Working knowledge of Python
  • Experience building and automating data pipelines
  • Exceptional analytical and problem-solving skills
  • Excellent English communication and presentation skills
  • Strong sense of ownership, structure, and attention to detail
  • Experience with dashboarding tools (Data Studio, Power BI, Tableau)
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The Company
133 Employees
Year Founded: 2014

What We Do

webook.com is a Saudi Arabia-based super-app for entertainment, travel, and lifestyle. It serves as a one-stop platform for users to discover and book tickets for concerts, sporting events, cultural shows, flights, hotels, and restaurants. The platform integrates various services to provide a seamless experience for planning trips and outings, offering features like event notifications, secure ticket reselling, and dining reservations.

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