The Role
Manage and expand the Intercity business across 13 Latin American countries by improving marketplace metrics, launching new geographies and products, and driving passenger and driver acquisition and retention. Analyze market, competitor, product, and operational data; develop and test growth hypotheses; conduct customer research; and coordinate cross-functional initiatives with Product, Analytics, Marketing, Operations, and Customer Support teams.
Summary Generated by Built In
As a highly-regarded high-tech unicorn company, we have been making a positive global impact since 2013. Harnessing the power of innovative mobile technologies, our core product is redefining ride-hailing, while simultaneously introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to contribute to our mission of combating injustice on a global scale.
You will play a pivotal role in managing and expanding our Intercity business line across 13 countries in Latin America, overseeing the operations in current cities, launching new geographies and new products, and driving our key metrics improvements. You will also be engaged in various cross-functional projects affecting the Intercity business in all of our countries across the globe
Please notice that CVs in English will be considered primarily.
You will play a pivotal role in managing and expanding our Intercity business line across 13 countries in Latin America, overseeing the operations in current cities, launching new geographies and new products, and driving our key metrics improvements. You will also be engaged in various cross-functional projects affecting the Intercity business in all of our countries across the globe
Please notice that CVs in English will be considered primarily.
Key Responsibilities
- Grow our Intercity vertical across 13 countries in LATAM macro region, initiate activities and projects to reach our main business KPIs;
- Monitor our business metrics and improve them by launching and executing different initiatives to acquire/retain both passengers and drivers;
- Participate in strategy development based on market & competitors analysis for Mexico, LATAM and for the whole Intercity vertical globally
- Generate & validate product, marketing or operational hypothesis through A/B test to improve our product
- Manage cross-functional projects with other teams: Product, Analytics, Marketing, Driver’s Acquisition, Ride-hailing, Customer support etc.
- Conduct regular quantitative marketplace & product metrics analysis to discover inefficiencies and identify growth opportunities
- Launch surveys and conduct phone and field interviews with our passengers and drivers
Skills, Knowledge & Expertise
- Bachelor's degree and/or Master's Degree in Economics/ Econometrics/ Engineering/ Mathematics/ Statistics/Business/Management
- 2+ years of experience in the mobility /ride-hailing/ B2B & B2C delivery, e-commerce marketplaces in a data-heavy role (business/product/marketing/ops analyst), ideally with B2C products
- Enjoy working with numbers and applying a data-driven approach to problem-solving
- Have practical work experience with analytical tools such as SQL and Excel
- Have experience with hypotheses generation and testing them via MVP solutions
- Fluent English speaker and native Spanish speaker.
- Ready and know how to conduct custdevs, generate and check hypotheses (we love field work and speaking with our passengers and drivers);
- Ready for business trips in Mexico and abroad
Job Benefits
- Help us challenge injustice by creating fair choices for millions of people across 47 countries.
- Develop your professional skills with access to mentoring, career consulting, and learning programs.
- Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
- Work alongside people who take initiative, speak openly, and challenge themselves to grow.
- Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
About
inDrive is a global tech company on a mission to challenge injustice through fair choices. We started in 2012 in the coldest city on Earth, when a group of friends created a way for people to agree on fair ride prices. That idea grew into one of the world’s top ride-hailing apps, now with 400M installs across 47 countries.Today, we offer more than rides: from freight and delivery to intercity travel and financial services, all designed to put people first. We are committed to having a positive impact on people’s lives both through our core business, which supports local communities via a fair pricing model; and through the work of our impact programs. Ready to ignite your inner drive?
Skills Required
- Bachelor’s or master’s degree in Economics, Econometrics, Engineering, Mathematics, Statistics, Business, or Management
- 2+ years of experience in mobility, ride-hailing, B2B or B2C delivery, e-commerce marketplaces, or a similar data-heavy business, product, marketing, or operations analyst role
- Practical experience using SQL and Excel
- Experience generating hypotheses and testing them through MVP solutions
- Fluent English and native Spanish
- Experience conducting customer development research, surveys, phone interviews, and field interviews
- Willingness and ability to travel for business in Mexico and internationally
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The Company
What We Do
inDrive is a global IT and transportation platform inDrive is one of the world’s fastest growing online ride-hailing services. Its services are available in over 749 cities in 46 countries throughout the world. The Company’s app has been downloaded over 150 million times. inDrive offers other services, including intercity transportation, freight and cargo services, as well as delivery services in different markets of operations. inDrive is based in Mountain View, California, and operates regional hubs in the Americas, Asia, the Middle East, Africa and the countries of the CIS, and employs over 2,000 people. In early 2021, inDrive achieved unicorn status after closing a $140m investment round with Insight Partners, General Catalyst, and Bond Capital, which valued the company at $1.23 billion.
