Jobs at inDrive

The Regional Public Policy & Government Affairs Manager role supports the company’s engagement with governments and public institutions across international markets. Specific responsibilities, qualifications, technologies, salary, travel expectations, and clearance requirements were not provided. The position is connected to inDrive’s global mission, public-policy challenges, and efforts to create fair choices for communities in 47 countries.

Leads international tax compliance, advisory, structuring, transfer pricing, tax risk management, and M&A tax due diligence across EMEA and APJ. The role manages tax authority interactions, audits, documentation, post-acquisition tax integration, and compliance processes while supporting global expansion and operational tax efficiency.

Owns Freight business growth across Kazakhstan, EMEA, and APAC, including revenue, GMV, pricing, unit economics, P&L, analytics, go-to-market strategy, CRM lifecycle management, and market expansion. The role leads the business development team, develops scalable growth models, analyzes funnels and competitors, coordinates antifraud initiatives, and manages cross-functional execution with Product, Marketing, Operations, and Risk teams.

Lead enterprise-scale advertising operations across multiple markets and verticals. Manage campaigns in Google Ad Manager 360, optimize targeting, pacing, yield, fill rates, eCPM, and floor pricing, and implement retail media strategies. Automate reporting and revenue audits using Python, SQL, and Scrapy; build dashboards; oversee mobile ad integrations; troubleshoot delivery issues; and run A/B tests to improve campaign performance and monetization.

Leads global digital PR and communications strategy focused on LLM visibility, generative search optimization, online reputation management, and AI-driven brand representation. Oversees reputation monitoring, crisis protocols, cross-market coordination, and collaboration across PR, content, social media, and brand teams. Builds internal GEO expertise, governs analytics platforms, tracks sentiment and AI visibility, and delivers strategic insights to senior leadership.

Leads global digital PR and communications strategy focused on LLM visibility, generative search optimization, online reputation management, and AI-driven brand representation. Coordinates initiatives across markets and PR, content, social media, and brand teams. Establishes analytics, monitoring, crisis protocols, and internal expertise while delivering reputation insights to executive leadership.

Own the global digital PR and communications strategy focused on LLM visibility, AI search, and online reputation management. Develop GEO strategies, monitor brand sentiment and mentions, coordinate communications across international markets, and integrate PR, content, social media, and brand teams. Build internal expertise, establish analytics and governance frameworks, manage crisis protocols, and provide actionable insights to senior leadership.

Own the full recruitment lifecycle across Africa, initially supporting South Africa and Egypt. Partner with hiring managers and HR Business Partners, develop sourcing strategies, build talent pipelines, provide market insights, and improve recruitment processes and candidate experience across Ride-Hailing and Marketing.

Monitor the orders moderation system, block users who violate service rules, remove inappropriate content, track violations in Google Sheets, compile censorship word lists, and label datasets. The role requires native Urdu, preferably fluent Pushtu and B1 English, confident PC skills, and strong cultural awareness.

Handles customer interactions, complaints, and incident resolution through phone and email. Processes user requests, collects panel data for incident analysis, and recommends improvements to reduce incidents. The role requires strong Urdu and English communication, stress resistance, sound judgment during sensitive or high-pressure situations, initiative, multitasking, and teamwork. Experience handling accidental cases is preferred.

Handle customer inquiries through phone, email, and chat; resolve issues; process returns, exchanges, and complaints; document interactions in the CRM; update customer records; collect and forward feedback; and communicate inquiry status. Requires fluent written and spoken Russian and Kazakh, professionalism, accuracy, attention to detail, and comfort handling large volumes of information.

Owns full-cycle recruiting for Ride-Hailing and Marketing teams, partnering with hiring managers and HR Business Partners. Responsibilities include defining hiring needs, developing sourcing strategies, proactively identifying candidates, managing pipelines, coordinating searches through offers, advising on market conditions, and improving recruitment processes and candidate experience.

Own end-to-end talent sourcing and candidate engagement strategies, building high-quality pipelines for active and hard-to-fill roles. Analyze labor-market data, competitor hiring, talent availability, and compensation trends to provide actionable insights to leadership. Develop talent maps, identify emerging skills and talent sources, maintain professional networks, and improve candidate databases. Partner with recruiters, hiring managers, and cross-functional stakeholders to anticipate hiring risks and support long-term workforce planning.

Source and engage candidates for active vacancies, develop sourcing strategies, pre-screen talent, and build long-term talent pools. Maintain internal candidate databases and talent networks while researching market trends, compensation expectations, talent availability, and competitor hiring practices. Collaborate with recruitment, employer brand, and people and culture teams on cross-functional initiatives.

Own the global loyalty benefits partnership strategy, including sourcing and negotiating agreements with banks, financial groups, and consumer brands. Structure deals with Legal and Finance, champion product-based benefits, run adoption experiments, manage partner offers, and track performance metrics such as redemptions, incrementality, and ROI. The role works cross-functionally with Product, Fintech, Legal, Finance, and Partnerships teams while representing inDrive to executive partners.

Prepare monthly payment provider reconciliations vs ERP/gateway/bank records, research and document discrepancies, prepare journal entries and close schedules, maintain SOX-ready control evidence, support audits, and drive process improvements and automation initiatives.

Prepare high-volume, multi-currency payment provider reconciliations against ERP, gateway, and bank records. Research discrepancies, monitor settlements, prepare journal entries and supporting schedules, and maintain SOX control evidence and audit documentation. Support revenue recognition, close activities, process documentation, automation business cases, BRDs, UAT, and public-company readiness. The role requires strong accounting knowledge, ERP and Excel proficiency, attention to detail, and execution against strict close deadlines.

Prepares high-volume, multi-currency payment provider reconciliations, researches settlement discrepancies, creates journal entries and supporting schedules, and maintains SOX control evidence. Supports audits, revenue recognition, financial close, process documentation, automation business cases, BRDs, UAT, and public-company readiness. The role requires accurate preparation and documentation under strict close deadlines, with expertise in payment gateways, ERP systems, US GAAP, ASC 606, internal controls, and advanced Excel.

Own driver marketing in Brazil, translating market and competitor insights into positioning, messaging, communication plans, and campaigns. Manage the marketing budget, measure campaign and brand impact, connect KPIs to driver sign-ups and retention, coordinate acquisition and lifecycle communications with Driver Operations, and lead integrated 360-degree campaign launches across the market.

Manage passenger incentive budgets and optimize discounts, rewards, and promotional mechanics across multiple markets. Analyze incentive performance, incrementality, uplift, CPAR, and revenue impact to guide scaling or adjustment decisions. Partner with Analytics, Tech, Finance, and Product teams to develop monitoring, automation, models, and business requirements. Drive the shift from manual incentive management toward data-driven, algorithmic decision-making while delivering regular performance insights and recommendations.