Jobs at inDrive

Designs and maintains data warehouse architecture, financial data pipelines, incremental processing workflows, and BigQuery data marts. Gathers requirements from analytics and finance stakeholders, develops Airflow workflows, investigates data quality and financial discrepancies, supports testing and releases, and maintains audit and governance documentation. The role requires strong SQL, data warehouse expertise, and experience with BigQuery, dbt, Dataform, and orchestration tools.

Provide first-level technical support and service-desk ownership: log and resolve tickets, provision access, prepare and collect equipment, maintain asset inventory, configure Mac/Windows/Linux devices, support Google Workspace and enterprise tools, maintain security measures, and document procedures.

Provide legal support for Fleet projects across multiple markets, drafting and negotiating partnership, service, leasing, and financing agreements. Draft, review, and redline commercial contracts, templates, and policies. Advise on civil, commercial, consumer, and digital law; handle cross-border structuring, regulatory and tax considerations, monitor regulations, create reusable templates, and collaborate with cross-functional teams.

Provide legal support for fleet projects and commercial matters across multiple markets, draft and negotiate partnership and service agreements, advise on civil, commercial, consumer, and digital law, coordinate cross-border structuring and local counsel, monitor regulations, and develop reusable templates and internal standards while collaborating with cross-functional teams.

Own and optimize end-to-end user communications (push, in-app, email). Configure campaigns, design triggered sequences, run A/B tests, analyze KPIs (ER, IR, LTV), report regional performance, and explore user data for growth opportunities while collaborating with Product, Marketing, BD, and Creative teams.

Own the process of launching new cities by coordinating cross-functional marketing, driver operations, product, and business teams. Responsibilities include preparing reports, tracking performance metrics, identifying inefficiencies, testing product and operational initiatives, researching markets and competitors, developing growth strategies, building forecasts, and using data-driven insights to improve business performance and user acquisition.

Own inVision U’s social media presence across Instagram, Telegram, TikTok, and YouTube. Develop editorial calendars, create and publish content, coordinate video production and student contributors, support PR and influencer activities, and maintain media assets. Track performance through analytics tools, analyze engagement, and refine content strategy. The role requires strong storytelling, bilingual Russian-English communication, basic design skills, stakeholder coordination, and familiarity with funnels, UGC, and youth-oriented digital content.

Owns the launch of new cities by coordinating marketing, driver operations, product, and other cross-functional teams. Responsibilities include preparing reports, tracking business performance, launching user-growth initiatives, testing product and operational ideas, researching markets and competitors, analyzing metrics, identifying inefficiencies, and developing data-driven growth strategies. The role also requires financial modeling, forecasting, experimentation, MVP development, and business travel.

Respond to customer inquiries by phone, email, and chat; resolve issues; process returns, exchanges, and complaints; document interactions; update CRM records; forward feedback; and provide inquiry status updates. The role requires fluent Russian and Kazakh communication, professionalism, attention to detail, accurate documentation, comfort handling high information volumes, and proficiency with computers, office software, and CRM tools.

Develop scalable Go backend services for grocery marketplace experiences including catalogs, search, product details, carts, and checkout. Design high-load systems handling location-based assortments, pricing, inventory, discounts, substitutions, and partner integrations. Build reliable microservice interactions, optimize latency and availability, and implement observability across metrics, logging, dashboards, and tracing.

Review and process document verification requests in the inDrive app, authenticate user identities, and make approval or decline decisions using market-specific rules. Maintain accurate case notes, meet volume, handling-time, and quality KPIs, escalate unusual cases, and promptly apply updated procedures. This fully remote role requires strong written and verbal communication, grammatical accuracy, Urdu and English proficiency, computer literacy, and reliable personal equipment and internet.

Support the Macro Regional Director to execute APAC strategies, monitor marketplace KPIs, generate market insights, act as regional PMO for cross-functional projects and country launches, and coordinate partnerships, PR, and government relations to drive regional growth.

Lead driver loyalty and engagement efforts by owning strategy, designing gamified mechanics and tiered rewards, fostering community features, defining retention and frequency metrics, and working with research, data, and regional teams to increase driver retention and reduce churn.

Design, build, and operate geo-distributed, highly available infrastructure. Automate CI/CD and infrastructure provisioning, run Kubernetes in production, manage multi-cloud and on-prem networking, participate in on-call rotation, and develop internal tooling to improve reliability and operability.

Design, build, and operate geo-distributed, highly available infrastructure across multi-cloud and on-prem environments. Automate provisioning and CI/CD, manage Kubernetes clusters, Terraform IaC, networking between data centers/clouds, on-call support, incident response, tooling, and capacity planning to ensure reliability and scalability.

Design, build, and operate geo-distributed, highly available infrastructure across multi-cloud and on-prem environments. Automate infrastructure provisioning and CI/CD, improve reliability and incident response, maintain network connectivity, develop internal tooling, and participate in on-call rotations.

Lead end-to-end, cross-functional projects to evolve ride types across international markets. Own product and marketing backlogs, prioritize city launches, coordinate analytics and operations, prepare C-level reports, and communicate performance, risks, and recommendations to leadership. Drive data-driven decisions, stakeholder alignment, and execution of launches and growth diagnostics.

Process vendor bills in ZIP P2P and Netsuite for LATAM (Brazil, Colombia, Peru, Bolivia); ensure tax and e-invoicing compliance (NFe, NFSe, PIS/COFINS, IVA, WHT); manage AP mailbox and vendor queries; prepare vendor reconciliations and AP aging reports; develop SOPs; participate in audits and ensure transactional accuracy.

Administer, optimize, and support Workday Adaptive Planning and related finance systems for budgeting, forecasting, reporting, and integrations. Ensure data integrity, streamline processes and automation, provide user support and documentation, and collaborate with FP&A and technical teams on implementations and system enhancements.

Own end-to-end CRM and go-to-market strategies to drive first orders, frequency, and retention for groceries and food delivery. Lead multi-channel lifecycle campaigns, define product/CRM events and analytics, run experiments, and coordinate cross-functional teams for market rollouts and personalization.