Jobs at inDrive

Design, develop, and productionize real-time matching and ranking algorithms for a bid-based marketplace. Model supply/demand response, user behavior, and incentives; deploy scalable solutions; run A/B experiments; monitor marketplace balance and long-term matching quality; collaborate with engineering on robust, high-load systems.

Design and deploy dynamic, feedback-driven pricing systems for a bid-based marketplace. Model elasticity, supply/demand responses, and long-term feedback; develop real-time pricing algorithms; run and analyze A/B experiments; productionize scalable models with engineering; monitor system stability and contribute to methodological choices including optimization and RL-inspired approaches.

Own the operating rhythm for a global ride-hailing division, manage cross-functional goals and strategic projects, facilitate leadership governance, track portfolio performance, and implement AI-driven project reporting. The role requires strong stakeholder management, operational rigor, senior leadership communication, and coordination across markets and corporate functions.

Lead country marketing strategy across Central America, owning passenger acquisition and retention KPIs, budgets, brand positioning, media performance, growth experiments, partnerships, and culturally relevant creative execution. Manage a multicultural matrix team and collaborate with business, product, marketplace, and driver operations teams. Conduct market and audience research, develop insights, oversee agencies, and analyze campaign effectiveness for a mobile ride-hailing product.

Own application security program areas from requirements and threat modeling through production controls. Conduct web, mobile, API, architecture, and AI security reviews; coordinate assessments and bug bounty remediation; design authentication and authorization; tune security tools; establish secure defaults and controls; advise development teams; and respond to critical and high-severity incidents.

Prepare monthly payment provider reconciliations vs ERP/gateway/bank records, research and document discrepancies, prepare journal entries and close schedules, maintain SOX-ready control evidence, support audits, and drive process improvements and automation initiatives.

Analyze product and business metrics, evaluate feature profitability, conduct A/B tests, and recommend product improvements. The role maintains analytics documentation, collaborates with Data Department teams, ensures product data quality, optimizes data flows, and creates analytical data marts and BI reports using Python, SQL, and visualization tools.

Responds to customer inquiries through phone, email, and chat; resolves issues; processes returns, exchanges, and complaints; documents interactions; updates CRM records; forwards customer feedback; and provides inquiry status updates. Requires fluent Arabic and English communication, professionalism, accuracy, attention to detail, and proficiency with CRM and basic office software.

Monitor the orders moderation system, block users violating service rules, remove prohibited or inappropriate content, track violations in Google Sheets, compile censorship word lists, and label datasets. The role requires native Arabic, preferably B1 English, confident PC use, and strong cultural awareness.

Respond to customer inquiries by phone, email, and chat; resolve issues; process returns, exchanges, and complaints; document interactions; update CRM records; forward customer feedback; and provide inquiry status updates. The role requires fluent Urdu and English communication, professionalism, attention to detail, accurate documentation, comfort handling large volumes of information, and proficiency with basic office and CRM software.

Monitor the moderation system, block users who violate service rules, remove inappropriate content, track problematic orders in Google Sheets, compile censorship word lists, and label datasets. The role requires native Arabic, preferably B1 English, confident PC skills, and strong cultural awareness.

Respond to customer inquiries by phone, email, and chat; resolve issues; process returns and exchanges; document interactions; update CRM records; forward feedback; and provide inquiry status updates. Requires fluent Urdu and English communication, professional dialogue, attention to detail, accurate documentation, comfort handling large volumes of information, and proficiency with PCs, office software, and CRM systems.

Leads art activations including public installations, exhibitions, live events, and cultural partnerships from concept through delivery. Manages artists, contractors, suppliers, venues, budgets, logistics, rights, timelines, and on-site production. Integrates earned media, social, out-of-home, and app distribution into activation plans, establishes impact goals, and collaborates with project managers and research partners to measure results across initiatives and countries.

Leads a cross-functional team of 8–9 iOS, Android, backend, and QA engineers building Grocery Marketplace experiences. Responsibilities include hiring, team development, project planning, resource allocation, stakeholder alignment, engineering process improvement, and overseeing scalable systems using Golang, Kubernetes, and native mobile technologies.

Coordinate a multidisciplinary initiative assessing AI’s impact on Cyprus’s labor market and economic sectors. Manage research tracks, expert and government stakeholder engagement, analytical deliverables, workshops, communications, digital product development, and sector pilots. Support predictive model deployment through a government decision-support dashboard and citizen career navigator app, while preparing the project for international expansion.

Own LATAM financial close, statutory reporting, local regulatory compliance, audits, tax coordination, internal controls, and general ledger management across Brazil, Mexico, and Peru. Lead and develop a 5–6-person accounting team, improve close processes through automation and standardization, support new legal entity setup, and partner with Treasury, Tax, and FP&A on cash repatriation, tax planning, and forecasting.

Own LATAM financial close, reporting, statutory compliance, audits, tax coordination, and internal controls across Brazil, Mexico, and Peru. Lead and develop a five- to six-person accounting team, improve close processes through automation and standardization, support new legal entity setup, and partner with Treasury, Tax, and FP&A on cash repatriation, tax planning, and forecasting. The role requires strong U.S. and local GAAP expertise, public-company experience, regulatory knowledge, and a public accounting license.

Owns LATAM financial close, reporting, statutory compliance, audits, tax coordination, internal controls, and accounting operations across Brazil, Mexico, and Peru. Leads a regional accounting team, supports treasury, tax, and FP&A, and improves close processes through automation, standardization, AI tools, and scalable documentation. Requires strong U.S. and local GAAP expertise, public-company SOX experience, regulatory knowledge, cross-functional collaboration, and people leadership.

Own product marketing, CRM, and lifecycle strategies for grocery and restaurant delivery. Drive first orders, retention, frequency, and GMV through personalized multi-channel campaigns, segmentation, automation, experimentation, and analytics. Define product and CRM events, partner with Product, Engineering, Analytics, Data Science, and local marketing teams, and support rollouts across multiple countries.

Owns product marketing, CRM, and lifecycle strategies for grocery and restaurant delivery products. The role drives acquisition, frequency, retention, and repeat orders through personalized, multichannel communications, segmentation, triggered flows, experimentation, and analytics. Responsibilities include defining product and CRM events, tracking funnel and retention metrics, leading A/B tests, and coordinating with Product, Engineering, Analytics, Data Science, and local marketing teams across multiple countries.