Business Development Specialist

Posted One Month Ago
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Angels, CA, USA
In-Office
Entry level
eCommerce • Food • Software
The Role
Acquire and onboard restaurant merchants, negotiate contracts, maintain merchant relationships, resolve operational issues, manage merchant platform settings, and improve orders, GMV, and market share. Conduct market research, merchant visits, and competitor analysis while coordinating with marketing, delivery, and other teams. The role requires fluent Mandarin, strong commercial and negotiation skills, data and market awareness, time management, teamwork, and independent execution.
Summary Generated by Built In

About HungryPanda

Headquartered in London, the UK, HungryPanda is a specialist food delivery platform to providing authentic Chinese food and groceries to Chinese compatriots and students abroad since its establishment in 2017.

Our Value

HungryPanda’s vision is to become the global market leading platform that enables overseas Chinese business in the food industry and connects Chinese food to all consumers who enjoy it.

Our Mission

Connecting merchants to consumers via our state-of-the-art online platform and industry leading delivery service. Consolidating the end-to-end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our far reaching business network and digital solution

Our People

Above all we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone’s opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and – of course – keep our workforce fed and happy!

Main Duties and Responsibilities:

  • Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share.
  • Arrange in-person meetings to negotiate contracts with potential merchants
  • Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
  • Conduct regular merchant visits, apply for/replace merchant material for merchants.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Maintain and constantly update backstage setting for each merchant in charge
  • Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume

Job requirement:

  • Must be fluent in Mandarin
  • Experience in business negotiation, sales and marketing management is preferred
  • Working experience in Internet companies is preferred
  • Strong time management and project management skills
  • High sensitivity on market trend, high sensitivity on data
  • Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top-notch people skills
  • Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently

薪酬福利 | Compensation & Structure

  • 薪酬结构: 基本工资 + 绩效奖金(Base salary plus performance-based bonus)

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Skills Required

  • Fluent Mandarin speaking ability
  • Strong teamwork and cross-functional collaboration skills
  • Ability to independently conduct and complete business negotiations
  • Strong time management and planning skills
  • Strong market and data sensitivity
  • Strong business development, cold outreach, and customer prospecting skills
  • Strong commercial acumen and interpersonal skills
  • Business negotiation, sales, or marketing management experience
  • Experience working at an internet company
  • Willingness to work with restaurants and handle rejection
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The Company
HQ: London
536 Employees
Year Founded: 2017

What We Do

Founded in 2017, HungryPanda is currently the largest overseas Chinese food delivery company. Starting in Nottingham, the UK, it has expanded to more than 60 cities in 10 countries, including the UK, France, Italy, the US, Canada, Australia, New Zealand, Japan, South Korea and Singapore. In 2021, HungryPanda launched its new business models, "Panda Fresh", a platform for Asian fresh food and grocery e-commerce, and "VouchersPanda", a platform to provide new discounted ordering methods of online and offline lifestyle services for overseas Chinese. Besides, HungryPanda is awarded in the Deloitte 2021 UK Technology Fast 50, making the company the only food delivery platform in the ranking.

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