Jobs at HungryPanda

Acquire and manage restaurant and grocery merchants, negotiate contracts, grow orders and GMV, resolve stakeholder issues, conduct merchant visits, maintain merchant platform settings, and coordinate with Marketing and Delivery Operations to improve business performance and service quality.

Recruit and onboard restaurant and retail merchants through in-person business development and partnership negotiations. Manage ongoing merchant relationships, provide operational support, optimize platform performance and GMV, coordinate promotions with Marketing, maintain merchant backend data, and share market insights with internal teams. The role requires Mandarin fluency, strong negotiation and interpersonal skills, independent fieldwork, deal-closing ability, and effective cross-functional coordination.

Acquire and onboard restaurant and retail merchants through in-person outreach, negotiation, and partnership agreements. Maintain merchant relationships, provide operational support, optimize platform performance and GMV, coordinate promotional campaigns, manage merchant backend data, and gather market feedback. The role requires Mandarin fluency, strong B2B sales and negotiation abilities, independent field work, organization, and cross-functional collaboration with Marketing, Operations, and Product teams.

Lead U.S. government relations, public affairs, crisis communications, media relations, and online reputation management. Monitor English- and Chinese-language platforms, independently manage sensitive incidents, draft bilingual communications, advise leadership, coordinate cross-functional responses, engage media and stakeholders, and build crisis preparedness processes. The role requires hands-on execution, strong judgment, professional English and Mandarin fluency, and occasional travel or after-hours incident response.

Lead U.S. government relations, public affairs, crisis communications, media relations, and online reputation management. Independently assess and respond to sensitive incidents, draft bilingual English and Simplified Chinese communications, monitor social and media channels, coordinate cross-functional response efforts, advise leadership, manage stakeholders and external agencies, and build proactive reputation programs. Establish crisis playbooks, escalation procedures, monitoring systems, and measurement practices while maintaining relationships with government offices, regulators, journalists, creators, and community organizations.

Lead HungryPanda’s U.S. digital and growth marketing strategy, driving audience acquisition, first orders, retention, and repeat purchases. Manage campaigns across social, paid digital, creator, and community channels; optimize performance through data and testing; coordinate national and local execution; manage budgets and external partners; and lead and develop the marketing team. The role requires strong knowledge of U.S. Chinese-speaking communities and fluency in Mandarin and English.

Plans and executes local marketing campaigns, brand events, store openings, and user acquisition initiatives. Manages partnerships with brands, merchants, student groups, and communities; operates social media, user communities, push notifications, and other promotional channels. Tracks campaign and channel performance, optimizes growth strategies, coordinates internal teams and external partners, and supports customer registration, conversion, retention, and repeat purchases.

Plans platform operations and events to increase user engagement, develops email marketing campaigns, expands partnerships with Western businesses and universities, coordinates promotional activities, and manages procurement and logistics for events. The role also analyzes performance data, supports market expansion, creates bilingual content, and drives cross-department collaboration.

Manage relationships with key account partners, support onboarding and partnership discussions, coordinate store launches, promotions, and marketing campaigns, monitor account performance, prepare reports, and identify sales growth opportunities. The role collaborates with internal teams to resolve partner requests, maintain accurate account information, and develop new national and local partnerships. Professional English and Mandarin proficiency is required.

Develop new restaurant and retail merchant partnerships through local field visits, sales conversations, and onboarding. Maintain merchant relationships, resolve operational issues, review order and GMV performance, recommend growth actions, coordinate promotions with Marketing, maintain accurate merchant information, and share local market insights. Fluent Mandarin is required; basic English, B2B sales, merchant acquisition, field sales, or business development experience are preferred.

Supports local business growth by monitoring merchant performance, identifying market opportunities, coordinating promotions and operational improvements, and collaborating with marketing and delivery teams. The role manages merchant relationships, gathers customer and market insights, follows up on initiatives, and recommends practical ways to improve orders, user growth, visibility, and customer experience. Fluent Mandarin, strong communication, coordination, attention to detail, and data awareness are required.

Lead HungryPanda’s U.S. digital growth marketing strategy across acquisition, conversion, retention, creator partnerships, communities, and paid channels. Develop campaigns for Chinese-speaking communities and broader American audiences, manage budgets, analyze performance, optimize customer journeys, and coordinate national and local marketing execution. Lead and coach the marketing team while collaborating with Product, Operations, City Managers, merchants, and external partners. Mandarin and English fluency are required.

Manage major restaurant group and consumer brand partnerships across the U.S. Prepare for partner meetings, participate in negotiations, coordinate post-agreement execution plans, manage cross-functional launches, track deliverables, maintain client relationships, and identify expansion opportunities. The role requires frequent domestic travel, work from the Los Angeles area when not traveling, and fluent Mandarin and English communication.

Supports merchant operations, promotions, marketing materials, delivery coordination, account troubleshooting, and basic operational monitoring. Assists the Business Development team with merchant information management, request tracking, and cross-functional coordination across Marketing, Operations, and Delivery. The role requires strong organization, communication, attention to detail, multitasking, and a proactive approach. Entry-level candidates and students are welcome, with a commitment of 20–25 hours per week.

Manage digital marketing campaigns across Xiaohongshu, Instagram, and other social platforms. Collaborate with influencers, create social media content, operate brand accounts, support online and offline promotions, and analyze user behavior and content performance to improve engagement, brand awareness, and user growth.

Plan and execute platform operations, event planning, email marketing campaigns, partnership development, market expansion, promotional activities, and procurement logistics. The role requires analyzing and optimizing engagement data, collaborating across departments, and communicating in English and Mandarin while working with Western businesses and universities.

Develops and maintains partnerships with Chinese and Asian restaurant merchants. Responsibilities include competitor and market research, merchant acquisition and negotiations, onboarding and product training, platform operations, merchant visits, promotional material placement, issue resolution, and improving merchant orders and transaction volume through cross-functional collaboration. The role also manages strategic merchant relationships and enhances the overall merchant experience.

Assist with marketing campaigns, brand-awareness initiatives, university partnerships, WeChat community engagement, promotional activities, promoter coordination, and campaign performance data collection. The role supports campus marketing targeting Chinese communities and students, with opportunities for professional training and potential full-time employment.

Plan and optimize platform operations, email marketing campaigns, events, market expansion, partnerships, and offline promotional activities. Manage promotional material procurement and logistics while analyzing performance data and coordinating across departments. The role requires bilingual English and Mandarin communication, collaboration with Western businesses and universities, and strong event execution skills.

Acquire and onboard restaurant merchants, negotiate contracts, maintain merchant relationships, resolve operational issues, conduct regular visits, manage platform settings, and collaborate with marketing and delivery teams to increase orders, GMV, merchant satisfaction, and market share.