Business Development Specialist

Posted 5 Days Ago
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Fremont, CA, USA
In-Office
50K-65K Annually
Junior
eCommerce • Food • Software
The Role
Acquire and manage restaurant and grocery merchants, negotiate contracts, grow sales revenue and GMV, resolve merchant issues, conduct regular visits, maintain merchant platform settings, and coordinate with Marketing and Delivery Operations to improve business performance and merchant satisfaction.
Summary Generated by Built In

About HungryPanda

Headquartered in London, the UK, HungryPanda is a specialist food delivery platform to providing authentic Chinese food and groceries to Chinese compatriots and students abroad since its establishment in 2017.

Our Value

HungryPanda’s vision is to become the global market-leading platform that enables overseas Chinese business in the food industry and connects Chinese food to all consumers who enjoy it.

Our Mission

Connecting merchants to consumers via our state-of-the-art online platform and industry-leading delivery service. Consolidating the end-to-end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our far-reaching business network and digital solution

Our People

Above all we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone’s opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and – of course – keep our workforce fed and happy!

Job Description:

  • Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share.
  • Arrange in-person meetings to negotiate contracts with potential merchants
  • Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
  • Conduct regular merchant visits, apply for/replace merchant material for merchants.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Maintain and constantly update backstage setting for each merchant in charge
  • Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume

Job Requirement:

  • Must be fluent in Mandarin
  • at least 1 year of experience in business development or sales roles and customer experience in the foodservice or/and delivery industry is a plus.
  • Strong time management and project management skills
  • High sensitivity on market trend, high sensitivity on data
  • Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top-notch people skills
  • Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently
  • Have a valid driver license and a vehicle

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Skills Required

  • Fluent Mandarin
  • At least 1 year of business development or sales experience
  • Customer experience in the foodservice or delivery industry
  • Strong time management skills
  • Strong project management skills
  • Market trend and data sensitivity
  • Strong commercial acumen and willingness to work with restaurants
  • Strong interpersonal and negotiation skills
  • Excellent teamwork and cross-functional collaboration ability
  • Valid driver's license and vehicle
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The Company
HQ: London
536 Employees
Year Founded: 2017

What We Do

Founded in 2017, HungryPanda is currently the largest overseas Chinese food delivery company. Starting in Nottingham, the UK, it has expanded to more than 60 cities in 10 countries, including the UK, France, Italy, the US, Canada, Australia, New Zealand, Japan, South Korea and Singapore. In 2021, HungryPanda launched its new business models, "Panda Fresh", a platform for Asian fresh food and grocery e-commerce, and "VouchersPanda", a platform to provide new discounted ordering methods of online and offline lifestyle services for overseas Chinese. Besides, HungryPanda is awarded in the Deloitte 2021 UK Technology Fast 50, making the company the only food delivery platform in the ranking.

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