Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about?
To achieve our mission of reaching every mobile user on the planet, it is essential to continuously build a strong and high-quality sales pipeline. As a Business Development Representative, you will play a crucial role in driving our business forward by identifying and engaging with potential clients, creating new business opportunities, and supporting the sales team in early-stage relationship building.
The main goal of this role is to proactively prospect, qualify, and nurture leads across various channels, ensuring a consistent flow of sales-ready opportunities. You will act as the first point of contact for many prospective clients, understanding their needs and effectively positioning Infobip’s value proposition while routing opportunities to the appropriate sales teams.
In addition to daily prospecting activities, the Business Development Representative is expected to continuously develop their sales skills, adopt modern sales methodologies, and collaborate closely with marketing and sales teams to optimize pipeline generation efforts. This role is designed as a foundation for career growth, where learning, performance, and adaptability are key to success.
Key Responsibilities:
- Use state-of-the-art sales methodology training to engage in one-on-one interactions with prospect customers converting them to quality meetings and sales opportunities
- Identify customer segment and vertical and/or need early in discussion to route properly to the Sales Team or Inside Sales Hub
- Use phone, email, social media, and other digital channels to prospect into all account segments
- Use class leading tools, like Outreach, ZoomInfo, Salesforce amongst others
- Build and maintain extensive knowledge of how Infobip solves business problems
- Maintain accurate forecasting of potential meetings, and deliver high results against weekly, monthly, and quarterly targets & goals
- Begin a systematic career path journey where you learn, grow, and take on new challenges
- Learn a disciplined, programmatic approach to campaign-based pipeline generation and marketing sales-ready lead qualification.
- Collaborate with sales, marketing, and channel teams on proven account-based sales methods
- Use phone, email, social media, and other digital channels to prospect into all account segments
- Work and qualify inbound Leads when required to do so and if applicable in region
- Use and maintain the Salesforce for data quality
- Accept feedback and trainings to keep continuous development with Inside Sales Team Leader and peers
Qualifications and Skills:
- Experience in IT sales is preferred, or similar selling experience.
- Ambitious with a strong drive to succeed in sales
- Coachable, hardworking, and able to learn quickly
- Excellent communication and interpersonal skills, both written and verbal
- Fluency and proficiency in English is required
- Salesforce.com CRM experience preferred
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-MG2Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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