Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.
As we continue to grow, we’re looking for a Business Development Representative (BDR) who’s excited to break into sales and build a long-term career. This is a great opportunity for someone who wants to learn sales from the ground up while earning uncapped commission—no closing experience required.
Why This Role
- Uncapped commission structure.
- Earn commission while developing your closing skills.
- Ongoing sales training and certification opportunities.
- Clear growth path into closing roles, such as Account Executive.
- Ongoing mentorship, coaching, and support from experienced sales leaders.
- A performance-driven environment that rewards consistency, grit, and a competitive mindset.
What You’ll Do
- Build and refine targeted prospect lists to support outbound campaigns.
- Execute multi-channel outreach, including cold calls, email campaigns, and LinkedIn messaging.
- Create, test, and optimize email campaigns using A/B testing to improve response and conversion rates.
- Reach out to prospective clients to start conversations, build rapport, and generate interest.
- Ask thoughtful discovery questions to understand each client’s challenges and goals.
- Clearly communicate how Charles IT operates and what differentiates us from competitors.
- Position our services as solutions aligned to client needs.
- Schedule qualified meetings for senior sales team members.
- Accurately document activity, insights, and client information.
- Represent the company at networking events, trade shows, and conferences, including engaging attendees and managing the booth.
- Collaborate with the sales team to continuously improve messaging, targeting, and outreach strategies.
- Embrace a high-activity environment—success comes from consistent effort, learning from feedback, and improving with every rep.
- Work toward and exceed performance goals while contributing to a competitive, team-oriented culture.
Requirements
- Strong interest in starting or growing a career in sales.
- Confident communicator who enjoys talking with new people.
- Ability to multitask and collaborate effectively within a fast-paced, client-focused team.
- Enthusiastic and committed to contributing to the growth of the company and its client base.
- Self-motivated with the ability to work independently with minimal supervision.
- Organized, consistent, and comfortable working in a high-activity environment.
- Competitive mindset with a willingness to put in the reps, learn from rejection, and continuously improve.
- Resilient, coachable, and driven by results—someone who thrives on challenges and winning.
- A current, valid U.S. driver's license is required.
Benefits
Charles IT offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid holidays, PTO, 401(k), and performance-based bonuses. Team members also enjoy ongoing training, professional development, quarterly team-building events, and a collaborative workplace culture.
The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.
Commitment to Inclusion:
Charles IT is an equal opportunity employer committed to fostering an inclusive and respectful work environment. We welcome diverse backgrounds and perspectives and do not discriminate based on any protected characteristic.
Skills Required
- Strong interest in starting or growing a career in sales
- Confident communicator who enjoys talking with new people
- Ability to multitask and collaborate effectively
- Self-motivated with the ability to work independently
- A current, valid U.S. driver's license
Charles IT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Charles IT and has not been reviewed or approved by Charles IT.
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Retirement Support — An automatic 3% 401(k) contribution is offered alongside standard retirement coverage. This consistent employer contribution stands out for a company of this size.
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Equity Value & Accessibility — An employee stock ownership plan is available to provide ownership opportunities. This adds long-term value potential alongside traditional benefits.
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Career-Linked Recognition & Rewards — Training and certification incentives are tied to raises, title changes, and bonuses. Dedicated paid training time and covered exam costs reinforce a clear link between skill growth and rewards.
Charles IT Insights
What We Do
Charles IT is the Connecticut Compliance Expert, your friendly IT team focused on helping companies in highly regulated industries make their high-stakes technology work for them. Here, IT is Personal: We know that disaster recovery, cloud services, and complex compliance from HIPAA to CMCC and DFARS are only half the work. The other half is about helping people – building real relationships that deliver real results and create raving fans. Call us day or night, snow storm or hurricane: a human will answer the phone (we promise), and we will show up, on point, with a smile and a solution.
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