Business Development Representative

Job Title:     Business Development Representative

Reports To:     Founder/Director of Sales

FLSA Status:    Exempt

Job Overview: Under the direction of the Founder/Director of Sales, acts as a liaison between the marketing and sales teams, contacts and develops relationships with potential clients, qualifies leads, and books appointments for the sales team. The BDR is expected to leverage AI-powered tools, including Thread, for lead research, data enrichment, messaging optimization, and activity tracking to improve efficiency and effectiveness in prospecting and client engagement. 

Essential Functions

• Identify and qualify new leads using a variety of databases, internet, and industry tools - demonstrating clear understanding of client and potential IT solutions
• Cold Call identified leads
• Document and track all leads, contacts, opportunities, and activity history consistently in CRM
• Align daily activities and practices to effectively meet assigned business objectives and quota in a self-directed, strategic approach
• Follow our sales process and participate in sales training
• Achieve quotas for number of qualified meetings per month with Manager/Director/VP/and C-level decision makers in target accounts
• Follow-up on inbound leads and proactively make outbound calls.
• Provide feedback and recommendations on marketing efforts from real interactions.
• Work closely with Sales and Marketing Team to develop and conduct proactive outbound calling strategies to penetrate target accounts.
• Research accounts, identify key players, generate interest, and successfully manage and overcome prospect objections in order to secure qualified meetings.
• Develop and maintain customized scripts for targeted market segments and prospect types.
• Manage a lead prospecting pipeline and maintain accurate information about suspects, prospects, and their companies.
• Participate in company meetings, industry trade shows, booth exhibits and marketing events.
• Work with other members of the company organization to ensure overall company success.
• Keep up with industry trends and best practices, including utilization of new technology and web resources.
• Use AI-driven insights to continuously improve prospecting strategies, messaging effectiveness, and CRM data hygiene.

Additional Responsibilities

• Maintain professional appearance and conduct at all times
• Adheres to company work practices
• Establishes and maintains effective working relationships with colleagues, clients, vendors, and management
• Documents work processes as required
• Performs other duties as assigned

Qualifications

• Associates degree with 2 years of experience, or 4 years of experience and/or training; or equivalent combination of education and experience
• Experience in an inside sales role for an IT consulting company
• Experienced in and comfortable with cold calling
• Experience with HubSpot or similar CRM
• Strong understanding of the organization’s goals and objectives
• Exceptional written and oral communication skills
• Exceptional interpersonal skills, with a focus on listening
• Strong documentation skills
• Ability to absorb and retain information quickly
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Exceptional customer service orientation
• Experience working in a team-oriented, collaborative environment
• Adherence to all policies and procedures, including, but not limited to standards for safety,  attendance, punctuality, and personal appearance.
• Familiarity with AI-powered sales and marketing tools, and the ability to integrate these tools into daily workflows to enhance lead generation, prospect engagement, and sales pipeline management.

Physical Requirements

• Hearing:  Adequate to perform job duties in person and over the telephone.
• Speaking:  Must be able to communicate clearly with clients in person and over the telephone. 
• Vision:  Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.   

Other:  Requires occasional lifting and carrying items weighing up to 10 pounds unassisted. Requires frequent bending, reaching, and repetitive hand movements (specifically keyboarding and writing), standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift. 

The above is intended to describe the general content and requirements for the performance for this position.  It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. 

TEAL IS AN EQUAL OPPORTUNITY EMPLOYER