Business Development Representative

Sorry, this job was removed at 12:07 a.m. (CST) on Friday, Aug 08, 2025
Hiring Remotely in Boston, MA
In-Office or Remote
Software • Conversational AI • Generative AI
The Role

Engageware is a high-energy, action-oriented leading customer engagement SaaS company. Our innovative, AI-enabled software products are trusted by over 700 companies across the globe, and by some of the most demanding brands.  We are committed to expanding our market lead and our impact in the customer engagement market.

The Business Development Representative is part of the Sales organization, focused on delivering qualified leads to the sales team generated by either demand-gen programs and/or proactively targeted leads.

You would be perfect for this position if:

  • You are an energetic, enthusiastic, coachable and organized individual who enjoys prospecting and initiating business-oriented conversations with Director, VP and C-Level business people.
  • You’re able to balance outbound targeted prospecting with inbound leads generated by our marketing programs and have a track record of success, collaboration and being a team player.
  • You are a hands-on, results-oriented, metrics driven and motivated self-starter capable of making things happen and delivering results. You are a pro on the phone and get amped up when it's time to get creative in contacting prospects in order to achieve your targets, you are not shy making cold or warm calls, and comfortable with salesforce.com. 

Job Responsibilities:

  • Deliver qualified leads to the sales team as generated by either demand generation programs and/or proactively targeted leads
  • Communicate Engageware’s ROI, value proposition and customer stories to create intrigue and develop solid business conversations
  • Execute on outbound prospecting techniques AND qualifying marketing-generated leads at a pace and quality to consistently hit and exceed monthly goals
  • Log activity consistently and reliably in salesforce.com
  • Demonstrate success interacting with people by phone, leading, persuading and overcoming obstacles associated with prospecting

Skills & Requirements:

  • Minimum three (3) years experience as a Business Development Representative
  • Bachelor’s degree
  • Demonstrated success interacting with people by phone and email, leading and persuading and overcoming obstacles associated with prospecting.
  • Disciplined approach to daily activity planning, time management, goal-setting and achieving success
  • Ability to communicate professionally – in writing, by phone and in person.  Coachable, enthusiastic and eager to add to your skills, responsibilities and career.

 

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The Company
HQ: Tewksbury, MA
0 Employees
Year Founded: 2000

What We Do

Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.

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