Jobs at Engageware

As a Senior Customer Success Manager, you'll oversee customer accounts, ensure satisfaction and adoption, and collaborate with various teams to improve customer experiences and renew contracts.

Manage a ~40–50 account portfolio to drive adoption, retention, renewals, and expansion. Deliver executive-level reviews, coordinate cross-functional support, monitor product usage and account health, provide data-driven insights, and act as primary customer escalation and advocate for product and service improvements.

The Account Executive will build and maintain client relationships, manage commercial leads, utilize CRM tools, and contribute to pipeline generation in Mexico City.

As an Account Executive, you will build and maintain client relationships, turn leads into sales, manage CRM tools, and stay updated on industry trends. You will also prospect new clients and collaborate on strategic planning.

As a Senior QA Engineer, you will design, develop, and maintain automated tests for applications, focusing on quality assurance in a collaborative, agile environment.