Jobs at Engageware

Own the end-to-end lifecycle and roadmap for an enterprise AI suite spanning voice, live agent, conversational AI, automation, and personalization. Lead customer discovery, AI/ML and engineering collaboration, integrations with contact center and CRM ecosystems, agile delivery, metrics-driven iteration, go-to-market readiness, and post-launch optimization. Partner with customers and cross-functional teams across the Americas, support regulated-industry requirements, mentor junior PMs, and drive adoption, retention, and growth.