Business Development Representative

Key Responsibilities:

• Dark Account Identification: Utilize various tools and techniques to identify and qualify dark accounts (potential customers who have not yet engaged with our sales team).
• Lead Response: Promptly respond to inbound leads, qualify their needs, and route them to the appropriate sales team members.
• Outbound Campaign Follow-up: Execute follow-up activities for outbound marketing campaigns to generate interest and qualify prospects.
• Chat Management: Engage with website visitors via chat to answer inquiries, qualify leads, and direct them to appropriate resources or team members.
• Lead Nurturing: Maintain and nurture relationships with potential customers through regular follow-ups and personalized communication.
• Data Management: Accurately enter and maintain customer and prospect information in the CRM system.
• Performance Metrics: Meet and exceed targets for lead generation, qualified opportunities, and other key performance indicators (KPIs).

Requirements:

• Proven experience (3+ years) in a BDR, sales, or related role.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to identify and qualify potential leads.
• Proficient in using CRM software (e.g., Salesforce) and other sales tools.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Self-motivated, proactive, and goal-oriented mindset.

Preferred Qualifications:

• Experience in the tech industry or a SaaS company.
• Familiarity with dark account identification techniques and tools.
• Previous experience managing chat conversations with potential customers.