Business Development Representative

At Vibes, we're redefining how enterprise brands connect with their customers through mobile. Vibes helps marketing, loyalty, and customer experience professionals at the world's most respected brands create personal, revenue-driving, and long-term mobile engagement between consumers and the brands they love. Industry leaders like Chipotle, Ulta, and Polo Ralph Lauren use Vibes to activate and grow customer relationships with timely, relevant, high-volume mobile messaging at a global scale.

Our intelligent mobile engagement platform enables marketers to seamlessly connect with their customers using a data-rich, API-packed platform that beautifully optimizes and unifies their SMS, MMS, RCS, and Mobile Wallet campaigns. Vibes has been recognized in 2026 as a Built In Best Hybrid Places to Work.

• Build and run automated, AI-driven outbound programs targeting enterprise brands in QSR, retail, and other consumer verticals, combining agentic workflows with targeted manual outreach.
• Write creative, one-to-one outreach for high-value accounts when the moment calls for it, whether that’s a sharp observation about their latest campaign, a personalized video, or a follow-up they’ll actually remember.
• Research target accounts and buyer personas so outreach reflects each brand’s marketing priorities, mobile maturity, and current messaging stack.
• Represent Vibes at conferences and events by working the floor, starting conversations, building genuine connections, and securing next steps.
• Plan your event strategy before you arrive, including who you want to meet, how you’ll get on their calendar, and how you’ll follow up so the conversation keeps going.
• Learn our story well enough to explain why SMS, MMS, RCS, and Mobile Wallet matter to a brand trying to win consumer mindshare.
• Hand off qualified opportunities to Account Executives with the context they need to move quickly.
• Keep HubSpot current and accurate; your activity, contacts, and meetings should be data the team can trust.
• Measure what’s working across campaigns and channels, and adjust based on results rather than instinct.
• Partner with Revenue Operations to test new tools, prompts, and automations, and share what you learn with the sales team.
• Consistently meet and exceed weekly, monthly, and quarterly pipeline goals.
• Travel to conferences and in-person events as needed, up to 50% of the time.

• You’ve used AI and automation tools to do real prospecting work, and you can walk us through what you built and what it produced.
• You think in systems; when something works, your first instinct is to make it repeatable.
• You understand pipeline is the goal and automation is the means, and you hold yourself to the number.

• You’re genuinely curious about people, and you ask the second and third question.
• You bring some personality to your work; people remember talking to you, and your messages don’t sound like everyone else’s.
• You can write the email that gets a reply when the template won’t, and you know when it’s worth the extra effort.
• You notice things about a brand, from a new loyalty launch to a clever text campaign, and use them to start a conversation.

• You look forward to walking into a conference, not just getting through it.
• You can approach someone you’ve never met, find common ground quickly, and tell whether there’s a real opportunity worth pursuing.
• You connect one on one; people walk away from a conversation with you feeling heard, not pitched.
• You follow up reliably, because a great conversation at an event only matters if it goes somewhere.

• You want to understand how enterprise marketing and loyalty teams operate, including their pressures, their metrics, and the tools they juggle.
• You’re eager to learn mobile messaging, from high-volume SMS to RCS, and to connect it to outcomes a brand cares about.

• You’re self-directed and action-oriented; you don’t need external motivation to do excellent work.
• You take direct feedback well and can talk honestly about mistakes and what you learned from them.
• You stay positive and steady when a campaign underperforms or an event is slow.

• 1-2 years in sales development, business development, marketing operations, or RevOps, preferably in B2B SaaS.
• Demonstrated hands-on experience using AI and automation tools for prospecting, research, or campaign execution.
• A track record of meeting or exceeding pipeline or activity goals.
• Strong command of HubSpot (preferred) and LinkedIn Sales Navigator.
• Martech, QSR, or retail technology experience is a plus.
• Creative, engaging, and purposeful written communication, with examples you’d be proud to share.
• Experience representing a company at conferences, trade shows, or in-person events is a strong plus.
• Willing and able to travel up to 50% of the time for conferences and in-person events.
• Currently located in the Chicago area and authorized to work in the United States.

Our Core Values:

• Respect, Honesty, and Integrity for All Stakeholders
• Always be Learning
• Relentless Focus on the Customer
• Never be Satisfied
• Create Value
• Seek Accountability and Ownership

Compensation and Benefits

The base salary range for this role is $65,000–$75,000 annually, depending on experience. Vibes offers a full benefits package including competitive equity, medical/dental/vision coverage, short- and long-term disability, life insurance, 11 paid holidays, flexible vacation, commuter benefits, 401(k) with company match, and paid parental leave.

Equal Opportunity Employer 

Vibes is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.