Business Development Representative

Posted 4 Hours Ago
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Cary, NC, USA
In-Office
Entry level
eCommerce • Software
A leading provider of innovative business management software solutions for businesses in 70+ countries
The Role
Generate new business revenue for the OnRent Events cloud product by contacting trial users, conducting online demonstrations, nurturing prospects, qualifying needs, supporting system setup, and maintaining CRM records. The role also involves re-engaging previous trialists, attending industry events, sharing customer feedback with product teams, and occasionally delivering early-morning onboarding sessions for international customers.
Summary Generated by Built In

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

We currently have a position available for a Business Development Executive to continue the growth of our start-of-the-art cloud product, OnRent Events (formerly known as Current RMS). This role will report into the Online Sales Manager.

Key Responsibilities: 

  • Deliver new business revenue for our OnRent Events product, in line with individual targets.
  • Demonstrate OnRent Events to prospective customers online.
  • Reach out to new trial sign-ups within the set team KPI.
  • Nurture prospective customers throughout their 30-day trial. This includes booking them in for online training to show them how to use the system.
  • Ask the correct qualifying questions to prospective customers to ensure we are pairing their business with the correct software product in our portfolio.
  • Help new users set up their system correctly, including how to import their business data into their trial to get started quickly.
  • Maintain our business database by inputting new trial sign-ups and customers as they come in.
  • Re-engage previous trialists and generate new business leads using emails, telephone calls and other tools such as LinkedIn.
  • Attend industry shows worldwide to showcase our products to prospective customers.
  • Pass on user feedback to our Product Management and Development teams to help us continuously improve our products.
  • Occasionally provide online demonstrations/onboarding sessions at 7am to prospective customers in Australia.
  • Take part in ad-hoc projects as required by the Online Sales Manager.
  • Learn (and keep up to date with) other products within the Group as and if required.

Skills, Knowledge and Experience: 

Essential

  • Good IT skills with demonstrable experience
  • Grade 5 (B) in GCSE English Language and Mathematics
  • Outstanding communication skills, both verbal and written, to convey technical information in a clear and concise manner
  • Wants the role: Someone who has the fire to see our prospective customers succeed as well as themselves, the business, and their peers
  • Ability to work under pressure in a fast-paced environment
  • Always display a “customer first” attitude
  • Ability to troubleshoot and answer prospective customer questions correct first-time
  • Approaches their work and their relationships with their colleagues with maturity, patience, and professionalism
  • Consistently produce high quality and detailed work

Desirable

  • Has a valid driving license with a suitable car for business use
  • Knowledge of Hubspot or other CRM systems
  • Experience in the rental sector in any of the following industries: Live Events, Broadcast, Weddings, Construction or has a general understanding of B2B commercial business processes

The role:

  • 37.5 working hours per week, required Monday to Friday
  • Hybrid working model — Minimum 3 days in the office per week, with the option to work from home 2 days per week at the discretion of your line manager, once you have passed your probation period
  • Competitive salary
  • 25 days annual leave per annum + bank and public holidays

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! 

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. 

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. 

 

Skills Required

  • Good IT skills with demonstrable experience
  • Grade 5 (B) in GCSE English Language and Mathematics
  • Outstanding verbal and written communication skills
  • Ability to work under pressure in a fast-paced environment
  • Customer-first attitude
  • Ability to troubleshoot and answer prospective customer questions correctly
  • Maturity, patience, and professionalism
  • Consistently produce high-quality, detailed work
  • Valid driving licence and suitable car for business use
  • Knowledge of HubSpot or other CRM systems
  • Experience in the rental sector, including live events, broadcast, weddings, or construction
  • General understanding of B2B commercial business processes

Klipboard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Klipboard and has not been reviewed or approved by Klipboard.

  • Healthcare Strength — Medical insurance is part of the package, and the overall benefits are sometimes described as strong with rare company-covered items. In some locations, HSA-plan options and employer contributions are available.
  • Retirement Support — A pension with life and risk coverage and a 401(k) are offered, with matching referenced in some contexts. This establishes a baseline of long-term financial protection.
  • Leave & Time Off Breadth — PTO and flexible time off are available alongside a hybrid schedule of three days in office and two remote. These policies support work-life balance across many roles.

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The Company
HQ: Hungerford
1,203 Employees
Year Founded: 2015

What We Do

Klipboard | Business Management Software Solutions Klipboard (formerly Kerridge Commercial Systems) delivers industry-leading, cloud-based business management software to companies across distribution, automotive, retail, rental, manufacturing, transport management, and field service sectors. Powering Business Growth Since 1976 For over 45 years, we've partnered with 50,000+ customers worldwide, helping them modernise operations, increase efficiency, and stay ahead of evolving market demands. With 1,600+ professionals across offices in the UK, North America, South Africa, Australia, The Nordics and Benelux we provide localised expertise with global scale. Comprehensive Solutions to Make Your Day-to-Day Simpler Our integrated software ecosystem includes: - Cloud ERP and business management systems - Mobile applications and eCommerce platforms - Field service management and route optimisation - Warehouse management and asset tracking - CRM, ePOS and digital payment solutions - Business intelligence and data analytics - Your Trusted Digital Transformation Partner We don't just provide software - we understand your industry's unique challenges and design solutions that evolve with your business. Our mission is to deliver the visibility, control, and agility you need to drive sustainable growth. Join Our Growing Team We're hiring talented professionals. Explore career opportunities at Klipboard. Ready to transform your business? Visit for more information and to book a demo: www.klipboard.com (UK) www.klipboard.com/en-us/ (US & Canada) www.klipboard.com/en-za/ (South Africa) www.klipboard.com/en-au/ (Australia) www.klipboard.com/nl-nl/ (Netherlands) www.klipboard.com/nl-be/ (Belgium) www.klipboard.com/sv-se/ (Sweden)

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