Jobs at Klipboard

Owns global onboarding and capability frameworks, improves manager-led learning and change adoption, scales AI capability initiatives, and creates reusable learning resources. Develops metrics, dashboards, and reporting to measure onboarding, learning, AI adoption, and business impact. Partners with HR, talent acquisition, subject matter experts, managers, and business leaders to support integrations, transformations, workforce capability development, and continuous improvement across global business units.

Leads global HR management across multiple jurisdictions, overseeing HR operations, employment compliance, policy governance, employee relations, risk management, audits, and team development. Acts as the senior escalation point for complex employment matters, manages external advisers and providers, supports acquisitions and restructures, and ensures legally compliant, consistent HR practices. Uses approved AI tools for research, drafting, reporting, and analysis while maintaining human accountability for judgement, confidentiality, fairness, and final decisions.

Supports employees, managers, and People Business Partners with employee relations matters, including absence cases, investigations, disciplinary processes, grievances, performance management, employment law guidance, HR policy implementation, acquisitions, global mobility, and engagement initiatives. The role requires regional employment-law knowledge, confidentiality, strong communication, coaching, and influencing skills within a global or matrixed organization.

Own the full sales cycle by generating and converting opportunities, delivering virtual product demonstrations, managing the sales pipeline, prospecting outbound, handling objections, maintaining CRM records, building customer relationships, and achieving sales targets and KPIs in an office-based Leeds role.

Owns full-cycle B2B SaaS sales, including pipeline generation, consultative prospect engagement, business-value presentations, negotiation, closing, CRM updates, and quota achievement.

Maintain and configure subscription, contracting, billing, and CRM platforms across Clientshape, Chargebee, and HubSpot. Ensure accurate data flows, integrations, pricing, renewals, billing, reconciliations, and reporting. Troubleshoot system and data issues, administer access controls, support users and Finance, document processes, monitor platform health, implement approved changes, and assist with audits and continuous improvement.

The Senior Test Automation Engineer designs, builds, tests, and deploys test automation solutions, creating and maintaining automated scripts while collaborating with team members to align automation strategies with testing goals.

Owns complex, high-value new business opportunities for ERP and SaaS solutions. Leads negotiations, account planning, forecasting, commercial strategy, pricing, and contract structuring. Acts as escalation point for at-risk deals, builds senior stakeholder relationships, coaches colleagues, maintains CRM and pipeline data, and collaborates across Sales, Marketing, Presales, Delivery, and Support to achieve revenue and customer outcomes.

Lead and develop Klipboard’s Business Development team in Cary, owning outbound activity, qualified pipeline generation, performance, hiring, coaching, retention, and forecasting. Establish operating rhythms, review calls, manage performance, maintain CRM and pipeline discipline, collaborate with Sales and Marketing, ensure compliant prospecting, and build a high-performing team culture.

Leads the global AI, automation, data, and integration strategy for Professional Services. Builds a specialist team, identifies automation opportunities across delivery, establishes scalable implementation frameworks, improves cost-to-serve and time-to-value, and uses data-driven insights to optimize performance. Partners with Sales, Product, R&D, and delivery leadership on solution design, integration strategy, operational transformation, and adoption of emerging technologies.

Develop and communicate product value propositions for existing ERP solutions and new product releases. Create sales enablement materials including personas, case studies, white papers, brochures, and launch tools. Research markets and competitors, train sales teams, support demand-generation initiatives, coordinate internal product communications, and translate technical software features into compelling customer benefits. Collaborate with product, sales, marketing, and customer support teams while using data analysis to assess content and campaign effectiveness.

Lead and coach a field-based mid-market sales team (6–8 AEs) to deliver new business revenue for ERP/SaaS solutions across North America. Own pipeline, forecast accuracy, hiring, BDR alignment, and cross-functional collaboration while acting as a player-coach on major deals and driving sales process and performance improvements.

Lead end-to-end implementations of the Rental product suite, managing multiple projects, conducting on-site and remote training, tracking delivery status, escalating risks, and using consultancy and technical skills (including SQL) to ensure successful customer outcomes.

Deliver end-to-end ERP finance implementations: install, configure and train customers on accounts modules, support pre-sales demos, manage go-live checklists, resolve implementation and post-live issues, liaise on requirements, test modifications, and produce consultancy documentation.

Provide 1st-line B2B support for Klipboard ERP One and related databases/reporting tools. Troubleshoot issues, communicate via phone/email/chat, create documentation, deliver training, manage and update cases proactively, meet SLAs, and collaborate with the global support team in a hybrid working model.

Lead end-to-end implementations of the Rental product suite, managing multiple projects, delivering on-site and remote training, tracking risks/status, escalating issues, and ensuring timely successful delivery using consultancy and technical knowledge.

Provide B2B application support for Klipboard ERP/SaaS products: troubleshoot issues via phone/email/chat, manage cases to resolution, write SQL scripts/queries, produce documentation, deliver customer training, and work rotaed support hours with proactive case management and team knowledge-sharing.

Provide first-line B2B support for Klipboard ERP One and related databases/reporting tools. Troubleshoot issues via phone, email, and chat; manage and update cases proactively to SLA, create documentation, deliver training, and support Dutch-speaking customers in a hybrid working model.

Provide first-line B2B application support for Klipboard Rental: troubleshoot issues, write SQL queries, communicate with customers via phone/email/chat, maintain detailed case notes, meet SLAs, create documentation and deliver training, and work rotating overnight shifts covering AUS/NZ hours.

Lead end-to-end e-commerce implementations: discovery, design, configuration, integrations, testing, deployment, and adoption. Advise customers on digital commerce strategies, design automation and AI-enabled solutions, manage project delivery, support testing and training, document solutions, and mentor consultants to drive scalable, repeatable implementations.