Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
As a Business Development Representative, you will play a critical role in driving revenue growth for the Fin Sales organization through effective pipeline generation. Our role is to lay the foundation for Fin Sales by engaging with prospects and customers, helping them understand the value of Fin through creative & engaging prospecting.
We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Fin, to push themselves outside of their comfort zones to achieve goals they never thought possible. In joining the Business Development team at Fin, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in sales.
As a BDR team, we empower one another to achieve our goals, exceed expectations and continue to deliver real business impact. We’re looking for a teammate to do the same!
What will I be doing?- Strategic Account Targeting: Partner with Enterprise Account Executives to build and prioritize highly strategic target account lists. This includes deep dives into firmographics, technographics, and intent data to identify top opportunities.
- Expert Enterprise Prospecting: Generate new business pipeline through expert cold calling, highly personalized email, and targeted LinkedIn social selling. You'll consistently attract new, large-scale customers by crafting hyper-personalized messaging for C-level executives, orchestrating multi-threaded outreach campaigns, and leveraging sales intelligence tools to uncover critical insights and pain points.
- Exceptional Prospect Experience: Deliver an outstanding and tailored experience for prospective enterprise customers, acting as the initial point of contact and ensuring a high-value introduction to our solutions. You'll articulate Fin's value as a trusted advisor.
- Product & Market Acumen: Maintain a comprehensive understanding of Fin's product suite and its value proposition.
- Cross-Functional Optimization: Collaborate with Marketing, Sales Operations, and Product to improve business processes that directly impact enterprise pipeline generation and conversion, providing valuable field feedback.
- Strong desire to build a career in Sales, you want to be an Account Executive or a closing based role in the future
- 1+ year of customer-facing work experience (Sales and/or SaaS experience is a +)
- Experience and success from working with Enterprise sized accounts.
- Operational Excellence: You can use your time in an effective and efficient manner to complete revenue driving activities, you can quickly identify where to focus your efforts to drive more pipeline.
- Competitive Landscape & Industry Knowledge is crucial. You’ll bring an understanding of the SaaS landscape and our target verticals. You always want to stay on top of the latest news & industry trends.
- Prospecting skills (cold calling, email, social): You know how to leverage modern sales engagement tools to deliver prospect engagement across multiple channels (phone, email, LinkedIn)
- Communication: You can articulate your thoughts and express ideas effectively using verbal, written and non-verbal communication skills (to inform, instruct, and persuade), to different audiences. You listen effectively and love to partner and collaborate with your peers
- Growth Mindset: You’re self-aware and understand both your strengths and weaknesses. You understand every day is an opportunity to be 1% better than the day before. You proactively seek feedback.
- Results Oriented: You bring a never settle approach to quota, progression and team development. Results oriented BDRs are hungry to succeed and raise the bar.
- Bachelor's Degree preferred
- Familiarity with these systems and tools: (SFDC, Outreach, Cognism, Zoominfo, LinkedIn Sales Navigator)
We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for employees, friends, and family!
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $40.10-$47.91 per hour, along with incentive compensation ranging from approximately $25,020 - $29,896. For full-time employment, the estimated all-in annual compensation range (OTE) is $83,400 - $99,653. Actual hourly rate will depend on a variety of factors such as education, skills, experience, location, and other relevant considerations. The hourly pay rate and incentive compensation is subject to change and may be modified in the future. This range is a good faith estimate only; actual compensation will vary based on hours worked and individual and company performance. This is a non-exempt, hourly position, and employees in this position are therefore eligible for overtime compensation in accordance with applicable law. All regular employees may also be eligible for the corporate bonus program or a sales incentive, as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills Required
- At least 1 year of customer-facing work experience
- Experience working with enterprise-sized accounts
- Strong prospecting skills using cold calling, email, and social selling
- Ability to use sales engagement tools across phone, email, and LinkedIn
- Effective verbal, written, and nonverbal communication skills
- Understanding of the SaaS landscape and target industry verticals
- Ability to manage time effectively and prioritize revenue-driving activities
- Results-oriented mindset and willingness to pursue sales quotas
- Growth mindset and willingness to seek and apply feedback
- Bachelor's degree
- Familiarity with Salesforce, Outreach, Cognism, ZoomInfo, and LinkedIn Sales Navigator
Intercom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intercom and has not been reviewed or approved by Intercom.
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Healthcare Strength — Healthcare is described as comprehensive across regions, with employer‑verified medical, dental, and vision coverage and related protections. Job postings and benefits pages consistently highlight strong core health benefits.
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Parental & Family Support — Parental leave is repeatedly characterized as generous for both birthing and non‑birthing parents, with employer verification on public benefits listings. Family support is emphasized across U.S. and EMEA postings.
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Equity Value & Accessibility — Role postings regularly include equity/RSUs alongside salary, indicating broad access to ownership. Total compensation descriptions consistently feature equity as a meaningful part of the package.
Intercom Insights
What We Do
Intercom is the next generation customer service platform, built for an AI-first world. Intercom is the only platform that combines an AI Bot + AI Help Desk + Proactive Support tools into one seamless platform. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal. Our products are great to sell, because they're loved by our customers. We received a “Top Rated” for Live Chat on Trustradius, and we’re a Top 50 product for Small Businesses on G2 - we think these awards speak for themselves.
Why Work With Us
We're a more established company that still feels like a start-up environment. We operate and innovate quickly. Employees have the opportunity to take big bets, make signficiant impact, and advance in their careers.
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