The Senior Engineering Manager will lead engineering teams focused on customer support products, drive product strategy, and foster team growth. Responsibilities include product ownership, team coaching, and cross-functional collaboration to enhance customer experiences with AI-driven solutions.

The HR Business Partner will provide strategic HR guidance to managers and leaders, aligning people strategies with business goals while ensuring effective employee relations and program rollout.

As a Senior Machine Learning Scientist, you will identify ML opportunities, design algorithms, conduct analyses, and collaborate with product teams to build effective ML solutions for customer service enhancement.

Lead a team of engineers in enhancing Intercom's Support Platform, engaging with customers, driving product strategy, and fostering team growth and collaboration.

Lead engineering teams to develop customer-facing software products, focusing on delivering exceptional customer experiences and driving product strategy. Collaborate with various internal teams and customers to enhance product offerings and team performance.

As a Commercial Account Manager, you'll drive net growth, own client relationships, and collaborate with teams to ensure customer success.

Design, build, and maintain end-to-end web solutions, collaborating across teams. Optimize performance, manage backend systems, and stay updated on trends.

The Senior Full Stack Engineer will design and maintain end-to-end web solutions, collaborate with teams for intuitive user experiences, develop backend logic and APIs, optimize website performance, and manage infrastructure using various tools.

As a Staff Machine Learning Scientist, you will focus on hiring and mentoring staff, raising technical standards, and applying machine learning to improve customer experiences. You'll research algorithms, conduct data analysis, and collaborate with teams to produce ML products.

Lead a team building core features for Intercom's Support Platform, drive customer engagement, and collaborate with internal functions to align product strategy.

The Senior GTM Enablement Manager will lead GTM operational enablement activities, manage tech stack, optimize processes, and improve sales productivity.

The Sales Development Representative will engage with prospects, assess customer fit, assist in the sales process, and maintain product knowledge while collaborating with Account Executives.

The Staff Machine Learning Scientist will define ML features, mentor engineers, research algorithms, and develop prototypes, focusing on customer value.

As a Senior Forward Deployed Engineer, you will drive AI adoption by working closely with strategic customers, understanding their needs, and implementing solutions in collaboration with various teams.

The role involves leading Account Executives to drive new business revenue in North America by executing sales strategies, managing performance, collaborating cross-functionally, maintaining customer focus, and analyzing sales metrics for improvement.

The Senior Product Manager on the Web team will lead storytelling pages, translating messaging into compelling web experiences, collaborating with cross-functional teams to ensure high design and performance standards are met.

The Machine Learning Researcher will conduct research, develop AI models, and collaborate with teams to innovate customer service AI solutions.

The Founding Value Consultant will lead initiatives to quantify business value, develop frameworks for customer success, and create compelling ROI narratives for AI-driven customer support.

The Founding Value Consultant will lead value engagements, develop frameworks for ROI analysis, and enhance sales and customer success strategies through AI-driven insights.

The Founding Value Consultant will lead value engagements, develop frameworks for measuring customer outcomes, and create assets to enhance customer value realization, collaborating closely with Sales and Customer Success teams.