The Relationship Manager will build customer relationships, understand their needs, drive revenue growth, and guide account strategy for upsells and renewals.

As a Senior Product Engineer at Intercom, you will develop technical plans, write Ruby code, mentor engineers, and solve customer problems through efficient systems in a collaborative, multidisciplinary team.

The Senior Voice of Customer Researcher at Intercom will lead the Voice of Customer program, driving insights on customer experiences, product-market fit, and sales strategies through deep analysis and cross-functional collaboration.

The role involves financial analysis, forecasting, and reporting for R&D, managing budgets, and partnering with leaders to provide insights for strategic decisions.

The Senior Analytics Engineer will design scalable data platforms, collaborate with teams on data needs, lead governance initiatives, and optimize data reporting processes.

The Senior Program Manager will shape and execute Intercom's digital-first Customer Success strategy, driving customer engagement and retention through data insights and collaborative initiatives across various teams.

The Senior Product Designer at Intercom will lead end-to-end design processes for AI-driven customer service solutions, focusing on interaction design, prototyping, and collaboration with engineering teams.

As a Staff Product Engineer, you'll contribute to technical architecture, lead development of SaaS products, mentor other engineers, and work closely with cross-disciplinary teams to deliver value and improve operational excellence.

The Senior Voice of Customer Researcher will own Intercom's Voice of Customer program, leading research processes, analyzing data for insights, and collaborating cross-functionally to improve customer experiences.

The NetSuite System Analyst provides technical support, configures enhancements, and collaborates with teams to improve NetSuite functionality and streamline operations.

The NetSuite System Analyst will provide technical support, enhance systems, collaborate with teams, and optimize NetSuite functionalities for improved operations.

Lead and scale a team focused on Intercom's billing systems, ensuring reliability and operational excellence while driving alignment and measurable outcomes with cross-functional teams.

Lead and manage the Billing team at Intercom, enhancing revenue systems, driving technical strategy, and ensuring operational excellence.

The Senior Solutions Engineer engages with customers to define their needs, delivers pre-sales experiences, designs proof of concepts, and collaborates with product and engineering teams to ensure customer success and feedback integration.

As an Account Executive for Emerging AI Products, you'll own the full sales cycle for Sales Agent, conduct evaluations, collaborate with teams, and refine sales strategies while selling to leadership in sales and marketing.

Lead APAC sales team for AI customer support solutions, focusing on strategy execution, performance management, and customer experience to drive growth.

The Technical Sourcer will identify and engage top technical talent for roles in engineering and AI, collaborating closely with teams to refine sourcing strategies and maintain a strong talent network.

As a Technical Recruiter, drive a seamless hiring process, build candidate pipelines, and use data for strategy improvements while ensuring a great candidate experience.

As a Data Infrastructure Engineer, you will evolve the Data Platform, develop data pipelines, automate analytics data creation, and collaborate with various teams.

Lead product marketing efforts for AI-driven customer service solutions, involving messaging, positioning, cross-functional collaboration, and customer alignment.