Responsible for end-to-end design of high-impact product areas, defining interaction patterns, sketching and prototyping, and collaborating with engineers and PMs to deliver quality solutions within a dynamic and creative environment.

The Technical Support Engineer will provide hands-on technical support, integrate Intercom into customer products, diagnose issues, and work closely with product teams to enhance customer experience.

As a Graduate Product Engineer, you'll work on AI-first customer service solutions, contributing to technical architecture, ensuring scalability, and deploying features rapidly while collaborating with teams.

As a Senior Enterprise Solutions Engineer, you'll lead technical discovery with enterprise customers, deliver pre-sales experiences, conduct POCs, and collaborate with cross-functional teams while ensuring customer success and addressing security inquiries.

Lead product direction for Intercom’s web presence, managing a team of PMs to drive performance and innovate AI-enhanced customer experiences.

Lead a team of Account Executives in EMEA, driving revenue growth and managing sales strategies for AI customer service solutions.

The Senior Enterprise Sales Engineer will lead technical discovery sessions, deliver pre-sales experiences, manage POCs, and collaborate with teams for enterprise customer success.

Manage accounting operations, ensure compliance with U.S. GAAP and IFRS, coordinate financial closes, and develop staff. Drive process improvements and oversee complex accounting matters.

As a Senior Mid-Market Account Executive, you'll lead new business growth, manage the sales cycle, provide forecasts, create demonstrations, engage in team development, and represent customer feedback to colleagues.

The Account Manager will drive growth, manage client relationships, forecast sales, and ensure customer satisfaction within a designated business segment.

Staff Product Engineers in the AI Group build AI-powered products, collaborate with ML scientists, and ensure robust, scalable systems for customer service applications.

The Senior People Programs Specialist will lead talent programs, enhance onboarding, manage performance cycles, and support manager development and reporting.

The role involves building AI-powered systems, collaborating with ML engineers and scientists, and contributing to software development while mentoring junior engineers.

The Technical Recruiter will source and engage top engineering talent, manage the candidate lifecycle, and collaborate with hiring managers on recruitment processes.

As a Recruiting Coordinator at Intercom, you'll manage interview scheduling, assist recruiters, maintain recruitment data, and enhance the candidate experience.

As a Product Engineer, you will solve customer problems by developing both back-end and front-end systems, collaborating with cross-disciplinary teams, and contributing to the technical architecture.

As a Senior Product Engineer, you will design and maintain APIs, collaborate with teams, lead projects, and implement monitoring systems to ensure data integrity and performance.

As an SMB Account Executive, you'll grow new business through the full sales cycle, manage relationships, and forecast revenue for Intercom's Small Business segment.

As a Product Engineer, you will design, develop, and maintain APIs and integrations while collaborating with cross-functional teams to enhance customer data management and user experience.

Lead the brand design team at Intercom to craft and execute a cohesive brand identity, ensuring strategic alignment and high-impact brand experiences.