SurveySparrow

Business Development Representative - US

Posted One Month Ago

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Chennai, Tamil Nadu, IND

In-Office

Junior

Software

The Role

Conduct outbound prospecting through cold calls, emails, and LinkedIn to identify and qualify potential customers. Schedule demos for Account Executives, nurture prospects through personalized follow-up, develop outbound campaigns, maintain accurate CRM records, and collaborate with the sales team to improve lead handoffs and opportunity generation.

Summary Generated by Built In

Job Description:

Shift timings - US Market (6:30PM - 3:30 AM)

Location - Chennai(Work from Office)

We are seeking a proactive and driven Business Development Representative (BDR) to join our team. This role is ideal for someone who thrives in a dynamic environment and excels at initiating conversations with potential customers. As an Outbound BDR, you will be responsible for identifying prospects, reaching out through cold outreach strategies, and setting up demo meetings for the sales team. Your goal will be to generate qualified opportunities and support the Account Executive (AE) in closing deals.

Responsibilities:

● Lead Engagement: Identify and reach out to potential customers through outbound channels such as cold calls, emails, and LinkedIn outreach to generate interest and start conversations.

● Prospect Qualification: Qualify outbound leads based on established criteria to ensure they align with our ideal customer profile and sales objectives.

● Demo Scheduling: Set up demo meetings with qualified prospects, coordinating with the Account Executive (AE) to move them through the sales funnel.

● Lead Nurturing: Build relationships with prospects through consistent follow-up and personalized communication to understand their pain points and needs.

● Campaign Development: Develop and execute creative outbound email campaigns and outreach strategies to engage and convert prospects.

● CRM Management: Accurately record and manage prospect and activity data in CRM systems to track progress and maintain up-to-date information.

● Collaboration: Work closely with the sales team to ensure a smooth handover of qualified leads and contribute to refining the overall outbound strategy.

Requirements:

● Experience: Ideally 1-3 years of experience in a Sales Development role, with a focus on outbound prospecting within a SaaS or technology

environment.

● Communication Skills: Strong interpersonal and communication skills, with the ability to effectively engage cold prospects and understand their needs.

● CRM Proficiency: Experience with CRM tools (e.g., HubSpot, Salesforce) and familiarity with outbound sales tools (e.g., LinkedIn Sales Navigator, Zoominfo).

● Tech-Savvy: Passionate about technology with a curiosity to learn about various prospecting tools and sales techniques.

● Detail-Oriented: Ability to manage and prioritise multiple outreach efforts and tasks, maintaining attention to detail and accuracy.

Skills Required

1-3 years of experience in a Sales Development role, preferably focused on outbound prospecting in a SaaS or technology environment
Strong interpersonal and communication skills for engaging cold prospects and understanding their needs
Experience with CRM tools such as HubSpot or Salesforce
Familiarity with outbound sales tools such as LinkedIn Sales Navigator and ZoomInfo
Passion for technology and willingness to learn prospecting tools and sales techniques
Ability to manage and prioritize multiple outreach efforts with attention to detail and accuracy

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The Company

Kochi, Kerala

409 Employees

Year Founded: 2017

What We Do

SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience. Our key features include: - Super easy-to-use platform. - Chat-like Surveys enabling highly engaging conversational surveys. - Classic Surveys asking one question at a time. - Offline surveys that let you collect feedback even from the remotest of places, internet-free. - NPS surveys to measure customer sentiments and workflow with a single question. - Wide range of question templates to choose from. - Click-free dashboard and highly advanced report filters for generating insightful reports. - Efficient user management to optimize your workflow. - Optional open-ended follow-up question for NPS surveys to close the feedback loop. - Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals. - Survey Sharing across multiple channels to quickly get responses. - 1500+ integrations to avoid the hassle of using multiple tools. - Custom CSS to add your own personal touch to every survey. - White labeling to customize every element of your survey. - Sub accounts to manage surveys independently under just one parent account. - Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials