SurveySparrow

Kochi, Kerala , IN
Total Offices: 2
409 Total Employees
Year Founded: 2017
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SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience.

Our key features include:

  • Super easy-to-use platform.
  • Chat-like Surveys enabling highly engaging conversational surveys.
  • Classic Surveys asking one question at a time.
  • Offline surveys that let you collect feedback even from the remotest of places, internet-free.
  • NPS surveys to measure customer sentiments and workflow with a single question.
  • Wide range of question templates to choose from.
  • Click-free dashboard and highly advanced report filters for generating insightful reports.
  • Efficient user management to optimize your workflow.
  • Optional open-ended follow-up question for NPS surveys to close the feedback loop.
  • Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals.
  • Survey Sharing across multiple channels to quickly get responses.
  • 1500+ integrations to avoid the hassle of using multiple tools.
  • Custom CSS to add your own personal touch to every survey.
  • White labeling to customize every element of your survey.
  • Sub accounts to manage surveys independently under just one parent account.
  • Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials

    • SurveySparrow Offices

    OnSite Workspace

    Employees work from physical offices.

    Typical time on-site: None
    Kochi, Kerala , IN
    Palo Alto, California , US
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