Aircall
Business Development Representative / Outbound BDR, LATAM market - Mexico
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Aircall is the phone system for modern business.
The Role
Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
We’re looking for a dynamic Business Development Representative to join our Mexico office and play a key role in our expansion into the LATAM region (Mexico, Colombia, and Chile).
We are seeking a driven and talented team player to join our sales team for the Spanish market. This is a role that enables individuals with strong interpersonal skills and a competitive spirit to develop consultative sales skills and grow professionally.
This position is based in Mexico City (Polanco).
Key responsibilities
- Generate New Business Opportunities: Collaborate with the sales team to identify and qualify leads through outbound calls, emails, LinkedIn and campaigns targeting Spanish-speaking prospects in Mexico, Colombia, and Chile.
- Research & Market Analysis: Study market trends, verticals, and customer segments within LATAM to identify key opportunities. Gather prospect data to create tailored outreach strategies.
- Prospect Engagement: Leverage your knowledge of Aircall’s products and services to engage with prospects, generate interest, and schedule meetings with the sales team.
- Consultative Sales Approach: Develop a deep understanding of your prospects’ businesses to effectively communicate Aircall's value proposition, build relationships, and spark curiosity.
- CRM Management: Document and track all activities and prospect details within Salesforce to ensure a seamless sales pipeline.
- Collaboration & Events: Work closely with cross-functional teams and participate in regional events to help expand Aircall’s presence in the LATAM market.
Qualifications :
- At least 1 year of experience in sales or business development, ideally in SaaS. Experience in outbound sales and lead generation is a plus.
- Fluency in Spanish and English (written and spoken).
- A driven individual with a passion for sales, a strong work ethic, and a desire to exceed targets. You thrive in fast-paced, competitive environments.
- Strong organizational and time management skills, with the ability to juggle multiple tasks and priorities effectively.
- Experience with Salesforce and revenue engagement tools like Gong or Outreach is a plus.
We know that success comes from clever work and deserves recognition and reward.
We value people who are bold, ambitious, collaborative and customer-centric. We are a global community growing together.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds. Find our Candidate Privacy Notice Here.
Aircall Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aircall and has not been reviewed or approved by Aircall.
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Healthcare Strength — Employer-paid core medical, dental, and vision coverage is emphasized, alongside mental health and wellness support. Coverage is described as starting quickly after hire and complemented by wellness reimbursements and related programs.
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Parental & Family Support — Generous parental leave for primary and secondary caregivers is highlighted, with added childcare reimbursements. Family-oriented benefits are positioned as part of a supportive culture.
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Leave & Time Off Breadth — Unlimited PTO, wellness days, and paid volunteer time are offered. Time-off policies are framed to encourage rest and work-life balance.
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The Company
What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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