At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
Role Overview
At SolarWinds, we’re a people-first company on a mission to enrich lives by helping customers accelerate business transformation. As an Outbound BDR, you are the engine of our growth. Unlike inbound roles, you don’t wait for the phone to ring—you create the opportunity. You will proactively identify, research, and engage key stakeholders within targeted enterprise and mid-market accounts.
You will utilize a cutting-edge tech stack (AI, Outreach, Salesforce) to spark curiosity in our solutions, acting as a strategic partner to our global sales teams while maintaining a high standard of accountability and empathy.
Key Responsibilities
- Strategic Prospecting & Discovery: Execute high-volume, high-quality outbound campaigns using a multi-channel approach (phone, email, social). Leverage AI-driven prospecting tools to identify "intent signals" and tailor your outreach to specific customer pain points.
- Account Mapping & Research: Deep-dive into targeted accounts to identify key decision-makers (IT Managers, DBAs, DevOps Leads). Understand their current tech stack and business challenges before making the first contact.
- Technical "First-Touch" Demos: Conduct high-impact, 5-minute product demonstrations. You must be able to quickly show value to technical audiences, proving that SolarWinds can solve their specific infrastructure or database headaches.
- Lead Qualification: Rigorously qualify prospects using established frameworks (e.g., BANT or MEDDIC) to ensure every meeting handed over to the Sales Representatives has a high probability of closing.
- Pipeline Orchestration: Maintain 100% CRM hygiene in Salesforce. Submit weekly and monthly "pipeline commits" and collaborate closely with the sales team to ensure a seamless transition of opportunities.
- Market Intelligence: Act as a "boots on the ground" resource, providing Marketing and Product teams with feedback on recurring customer objections and emerging market trends.
Success Metrics & KPIs
- Sales Qualified Leads (SQLs): Number of qualified opportunities accepted by Sales Representatives per month.
- Outbound Activity: Daily and weekly volume of cold calls, personalized emails, and social touches.
- Meeting Conversion Rate: The percentage of initial conversations that result in a scheduled and completed meeting.
- Pipeline Value: The total dollar value of the "pipe" generated for the sales organization.
Your Experience & Skills
Basic Qualifications
- Experience: Minimum of 3 years of experience in outbound sales, lead generation, or business development, preferably within the SaaS or IT infrastructure space.
- The "Hunter" Mentality: A self-starter who is energized by the challenge of cold outreach and possesses the resilience to handle rejection with a professional, positive attitude.
- Communication: Exceptional verbal and written communication skills with the ability to simplify complex technical concepts into "value-based" stories.
- Tech Savvy: Proficiency with Salesforce, Outreach (or similar sales engagement platforms), and AI-assisted prospecting tools.
Preferred Attributes
- Technical Curiosity: A genuine interest in how IT monitoring and database management work; you don't need to be an engineer, but you must be a fast learner.
- Strategic Thinker: Ability to look at a territory and determine which accounts to prioritize based on data and research rather than just calling a list.
- Collaborative Spirit: A team player who enjoys sharing "what’s working" with the broader BDR team to help everyone win.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Skills Required
- At least 3 years of experience in outbound sales, lead generation, or business development
- Experience preferably in SaaS or IT infrastructure
- Exceptional verbal and written communication skills
- Ability to simplify complex technical concepts into value-based stories
- Proficiency with Salesforce
- Proficiency with Outreach or similar sales engagement platforms
- Experience with AI-assisted prospecting tools
- Self-starter with resilience and willingness to perform cold outreach
- Interest in IT monitoring and database management
- Ability to prioritize accounts using data and research
- Collaborative team-oriented approach
SolarWinds Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.
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Healthcare Strength — Health coverage and related benefits are frequently characterized as solid parts of the package. Feedback suggests medical plans and general perks stand out compared with sentiments about base pay.
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Leave & Time Off Breadth — Paid time off is often highlighted positively. Feedback suggests time-away policies contribute meaningfully to overall satisfaction with benefits.
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Wellbeing & Lifestyle Benefits — Wellbeing support, inclusion groups, and a supportive workplace culture are emphasized. Feedback suggests these programs enhance the perceived value of the total rewards package.
SolarWinds Insights
What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
