Business Development & Operations Lead—Intrusion Systems Startup

Posted 3 Days Ago
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Washington, DC, USA
In-Office
Senior level
Information Technology • Design
The Role
Lead sales, partnerships, and operations for an early-stage intrusion detection and alarm company. Generate and close leads, build strategic partnerships, design pricing and recurring revenue models, set up scalable systems (CRM, scheduling, invoicing), manage subcontractors, and own customer experience and retention.
Summary Generated by Built In
About Us

Blue Lion Security Group is an early-stage security company specializing in intrusion detection and alarm systems for commercial and residential clients. We're building something from the ground up — and we need someone with a founder's mentality to help us do it.

About the Role

This isn't a corporate job with a tidy checklist. We need a hustler — someone who can find clients, close deals, build partnerships, and figure out how to scale a security business from a small operation into a serious company. You'll own the commercial side of the business while helping shape strategy, operations, and brand. If you've ever wanted to run a business without the personal financial risk of starting one from scratch, this is that opportunity.

What You'll Do

Business Development & Sales

  • Identify and pursue new business opportunities across commercial, residential, and property management markets

  • Help finalize a repeatable sales process from prospecting through close, including outbound outreach, referral networks, and local partnerships

  • Develop relationships with general contractors, property managers, real estate developers, and facility managers who need ongoing security solutions

  • Own the sales pipeline — generate leads, run consultations, prepare proposals, negotiate contracts, and close deals

  • Represent the company at trade shows, networking events, and industry associations

Partnerships & Market Expansion

  • Manage existing relationships with monitoring stations, equipment distributors, and technology vendors

  • Identify strategic partnerships that expand service offerings or open new markets (smart home integrators, IT providers, insurance companies)

  • Research and evaluate new verticals, geographies, and customer segments for expansion

  • Keep a pulse on competitors — what they charge, how they position, where they fall short

Operations & Strategy

  • Help build the operational backbone of the company: pricing models, service agreements, recurring revenue structures, and customer lifecycle processes

  • Contribute to financial planning — forecasting, margins, cash flow management, and growth targets

  • Help develop and refine the company's brand positioning, messaging, and go-to-market strategy

  • Hire, manage, and coordinate subcontractors or technicians as project volume grows

  • Help set up systems and processes that scale — CRM, scheduling, invoicing, inventory, and project tracking

Customer Experience

  • Own the client relationship from first contact through ongoing service

  • Build a referral engine by delivering an exceptional customer experience

  • Develop service plans, maintenance agreements, and upsell strategies that drive recurring revenue

  • Handle escalations and ensure client retention

Who You Are
  • An entrepreneurial self-starter who takes ownership and figures things out without being told what to do

  • Proven ability to sell — whether that's in security, construction, technology, or another B2B services industry

  • Comfortable building from zero: you've either started something yourself, been an early employee at a startup, or turned around an underperforming business unit

  • Strong business acumen — you understand margins, cash flow, customer acquisition cost, and lifetime value

  • Excellent at building relationships and earning trust quickly, both with clients and partners

  • Organized enough to manage multiple deals, projects, and priorities without dropping the ball

  • Not afraid to knock on doors, make cold calls, and do whatever it takes to generate business

  • Interested in the security industry and motivated by building something that keeps people and property safe

Nice to Have
  • Experience in the security, alarm, low-voltage, or fire/life safety industry

  • Existing network of contractors, property managers, or commercial real estate contacts

  • Familiarity with recurring revenue and service-based business models

  • Experience with CRM tools (HubSpot, Salesforce, or similar)

  • Background in franchise operations, home services, or field services businesses

  • State-level alarm or contractor licensing (or willingness to obtain)

What We Offer
  • A true co-builder role with real ownership over the growth of the company

  • Equity stake or profit-sharing tied to company performance

  • Uncapped commission structure on top of base compensation

  • The autonomy to run your side of the business the way you see fit

  • A founding team that values initiative, grit, and results over credentials and process

Details
  • Type: Full-time

  • Location: DC/MD/VA

  • Compensation: Base + commission + equity/profit-sharing

  • Reports to: Founder / CEO

  • Start Date: 6/1/2026

Skills Required

  • Entrepreneurial self-starter with founder mentality and strong ownership
  • Proven ability to sell in B2B services (security, construction, technology, or similar)
  • Experience building from zero, early startup experience, or turning around a business unit
  • Strong business acumen: understanding of margins, cash flow, CAC, LTV
  • Excellent relationship-building and trust-earning skills with clients and partners
  • Organized with ability to manage multiple deals, projects, and priorities
  • Willingness to do outbound prospecting, cold calls, door-knocking, and field sales activities
  • Interest in the security industry and motivation to build a security business
  • Experience in the security, alarm, low-voltage, or fire/life safety industry
  • Existing network of contractors, property managers, or commercial real estate contacts
  • Familiarity with recurring revenue and service-based business models
  • Experience with CRM tools (HubSpot, Salesforce, or similar)
  • Background in franchise operations, home services, or field services businesses
  • State-level alarm or contractor licensing or willingness to obtain
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The Company
HQ: Kensington, MD
12 Employees
Year Founded: 2004

What We Do

LEADING THE WORKPLACE TECHNOLOGY REVOLUTION Casaplex designs, installs, and maintains innovative technology solutions for companies that want to increase efficiency, collaborate more effectively, and bring their offices into the 21st century. Since 2004, we have believed that smart homes and buildings will ultimately connect in ways no one has yet imagined, and we aspire to be at the forefront of that technological evolution with every system we design. Casaplex has been recognized locally, nationally, and internationally for our powerful, intelligent system designs in both the commercial and residential markets.

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