Business Development Operations Coordinator

The main responsibilities of the position include:

• Assist in the development and implementation of standardized procedures for business development activities, continuously optimize processes, and document updates to relevant teams 

• Support the development and optimization of standardized processes for business development activities within the Client Relations department  

• Coordinate onboarding and training programs, ensuring new team members are effectively integrated and up to date with products, procedures, and strategies  

• Act as a central point of contact for process updates, training materials, and project coordination, ensuring clear communication across teams and regions  

• Contribute to quality assurance practices by conducting reviews, gathering feedback, and supporting continuous improvement initiatives  

• Assist in the planning and execution of business development projects, ensuring timely delivery and alignment across cross-functional teams  

• Prepare and analyse reports on business development activities, training initiatives, and operational performance, providing actionable insights and recommendations  

• Support continuous improvement by identifying process and product enhancements based on data, feedback, and project outcomes 

Main requirements:

• Degree in in Business Administration or in any Business-related field 

• 2- 4 years of experience in business development, operations coordination, or a similar role 

• Experience within fintech, tech financial services, crypto, neobanks, online gaming, or other high-growth digital platform industries will be considered an advantage 

• Proven experience deploying AI tools and automated workflows to scale major customer growth engines and client relations processes

• Excellent communication and interpersonal skills 

• Excellent project management and coordination skills 

• Detail-oriented with strong analytical and problem-solving abilities 

• Ability to work collaboratively with diverse teams 

• Strong interest in or experience leveraging AI tools and emerging technologies to accelerate process optimisation and improve operational efficiency 

• Very good oral and written communication skills in English 

• Proficiency in Microsoft Office Suite and project management software 

Benefit from:

• Attractive remuneration package plus performance related reward
• Private health insurance
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Show Your Skills – Live Technical Session