Main Duties and Responsibilities
- Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
- Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
- Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
- Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
- Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
- Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
- Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.
Job Requirements
- Fluency in Mandarin Chinese is required; proficiency in English is a plus.
- Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
- Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.
- Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
- Ability to work independently, manage field visits efficiently, and close deals under pressure.
- Highly organized with solid time management, project coordination, and problem-solving abilities.
- A team player who can work cross-functionally with Marketing, Operations, and Product teams.
Skills Required
- Fluency in Mandarin Chinese
- Proficiency in English
- Previous experience in B2B sales, merchant acquisition, or offline business development
- Familiarity with the food delivery industry, local retail, or internet platform operations
- Strong interpersonal and negotiation skills
- Ability to work independently, manage field visits efficiently, and close deals under pressure
- Highly organized with strong time management, project coordination, and problem-solving abilities
- Ability and willingness to conduct frequent in-person merchant visits
- Ability to work cross-functionally with Marketing, Operations, and Product teams
What We Do
Founded in 2017, HungryPanda is currently the largest overseas Chinese food delivery company. Starting in Nottingham, the UK, it has expanded to more than 60 cities in 10 countries, including the UK, France, Italy, the US, Canada, Australia, New Zealand, Japan, South Korea and Singapore. In 2021, HungryPanda launched its new business models, "Panda Fresh", a platform for Asian fresh food and grocery e-commerce, and "VouchersPanda", a platform to provide new discounted ordering methods of online and offline lifestyle services for overseas Chinese. Besides, HungryPanda is awarded in the Deloitte 2021 UK Technology Fast 50, making the company the only food delivery platform in the ranking.
