Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery.
The Manager Business Development is a pivotal role responsible for active promotion of Milestone One brand, acquiring new clinics, building a site network of Milestone One and managing Clinical Trials from vendor selection through site contracting. The Manager Business Development collaborates closely with the Operations team, site personnel and external CRO partners to drive successful trial execution and advance the development of study and site portfolio.
SCOPE OF RESPONSIBILITIES
Identifies and recruits new clinical trial sites for the Milestone One network, by conducting market research, initiating direct outreach, and leveraging industry contacts to expand the site network in alignment with company growth goals and to meet increasing client demands.
Promotes Milestone One’s brand and attracts new clients by organizing and attending industry events, executing marketing campaigns, and building strategic partnerships, to increase brand visibility, generate new business opportunities, and support revenue growth.
Develops and maintains a patient referral network for Milestone One Sites by building relationships with physicians, clinics, and other healthcare stakeholders to facilitate patient recruitment for clinical trials and improve enrollment timelines.
Defines strategy and manages communication with sites and Sponsors by coordinating regular updates, aligning on project milestones, and ensuring mutual expectations are met
to strengthen collaboration, ensure project success, and foster long-term partnerships.
Oversees site management from identification to contract finalization by evaluating site capabilities, negotiating agreements, and aligning on operational readiness, to ensure selection of high-performing sites and maintain compliance with contractual and regulatory requirements.
Leads sites identification, evaluation, selection, and oversight processes by analyzing feasibility data, conducting qualification visits, and managing performance metrics to ensure sites are capable of meeting study requirements and contributing to project success.
Implements development plans for clinical sites by providing tools, training, and performance monitoring support to optimize site efficiency, support patient recruitment, and maintain data quality standards.
Collects and reviews feedback from sites through evaluation reports by conducting follow-up assessments and documenting performance feedback to identify areas for improvement and enhance site satisfaction with Milestone One collaboration.
Education: Master’s degree in life science. Business Management Certificate or Diploma is a plus.
Certifications: ICH GCP training
Experience: Minimum 5 years of on-the-job experience in a clinical environment
Knowledge & Skills:
Fluent use of local language, at least C1 level of English
Proficiency in MS Office
Valid category B driver’s license
Behavioral Skills:
Excellent communications skills
Excellent sales skills
Effective problem solving and result oriented
Accountable
Team Management Skills
Additional Information
If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you.
Skills Required
- Master's degree in life science
- Business Management Certificate or Diploma
- ICH GCP training
- Minimum 5 years of on-the-job experience in a clinical environment
- Fluent use of local language and at least C1 level English
- Proficiency in MS Office
- Valid category B driver's license
- Excellent communication skills
- Excellent sales skills
- Effective problem solving and results orientation
- Accountability
- Team management skills
What We Do
PSI is a leading full-service global Contract Research Organization whose key strength is predictable patient enrollment across multiple therapeutic areas. PSI is known in the industry as a CRO focused on ‘on-time project delivery’. This is achieved through investing substantial effort and MD resources into performing quality feasibility assessments that provide an accurate predictor of study timelines. PSI’s global reach allows us to run clinical trials across multiple continents, in 50+ countries around the world. PSI’s reputation is that of a 'no-nonsense' CRO focused on timely patient enrollment and project delivery. An exceptionally high repeat and referral business rates alongside low staff turnover are indicative of our commitment to be the best CRO in the world as measured by our clients and our employees. http://www.psi-cro.com
