We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 350+ locations worldwide
- Fortune 500
- Globally unified systems
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job DescriptionBusiness Development:
- Manage an assigned geography for business development and demonstrate extensive knowledge of potential customers and competitors in this area.
- Maintain & replenish a Strong Dynamic Customers Target List both for locally & overseas decided/ influenced businesses.
- Timely data entry in our Customer Relationship Management tool.
- Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources.
- Participate in the creation of value-added solutions for customer’s logistics needs, including supporting diagrams and cost-benefit calculations.
- Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork.
- Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge.
- Submit a regular Business Development Progress report to Regional Sales Manager.
- Regular discussion/reviews with the Sales/Product/Geo & undertake product specific initiatives & projects in collaboration with product/ service/ geo leaders.
- Maintain an aggressive “Must Win” strategy at all levels of the program.
- Facilitate customer facing GLC’s and Webinars.
- Participate in Customer Workshops and Focus groups.
Network Engagement:
- Involvement network and local customer engagements and visitor management, as directed by the Regional Sales Manager.
- Create visibility and gather support for network and locally generated business development/ sales opportunities.
- Strategic Product engagement to support route specific pricing and new service deployment.
- Actively support ADP expansion and development.
- Vertical program alignment.
- Drive Digitalization transformation at all levels in the program.
- Lost / Declining Business Project – supporting Account Management.
- Play a leading role in GEO led business development initiatives.
- Build reporting tools.
People:
- Update and share internal market Awareness sessions.
- Lead and support implementing new system changes and enhancements into the region.
- Be actively involved in change and suggest system/process improvements.
Travel:
- Extensive travel to Expeditor’s offices and customers’ as per guidelines.
Compliance:
- Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
- Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
- Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
Culture:
- Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. 10 Critical Success Factors and 6 elements of customer service.
- Protect the Network and the company objectives at all times.
Skills:
- Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely.
- Good Microsoft Office skills (Excel, Word etc.).
- A broad range of management skills, with a particular emphasis on leadership, motivation, communication, and planning.
- Must have excellent communication skills, both written, verbal and presentational.
- Extensive negotiation and human relations skills are required.
- Proven negotiation skills & ability to have strategic approach to business opportunities
- Ability to manage multiple deadlines and projects.
Behaviors:
- Self-motivated.
- Self-reflecting and open to feedback.
- Role model of integrity and pride for all employees.
- Proven leadership attitude and background.
- Must be a strong team player with a firm, personal commitment towards the business and its customers.
- Must value diversity and exhibit a leadership style that empowers, coaches, mentors, and fosters a cohesive team environment.
- Strictly adheres to the Company’s mission statement.
- Must have excellent collaborative skills
Education and Experience:
- Minimum 5 years of direct experience in a customer facing role within our industry.
- Ideally having regional market experience in either Europe and/or South Asia.
- Experience in a global organization.
- Bi-lingual ability is a plus.
Training Requirements:
- Meet the company’s annual training requirement of 52 hours, including participation in management and leadership development programs as needed.
Employee Benefits:
- Paid Vacation, Holiday, Sick Time.
- Health Plan: Medical.
- Training and Personnel Development Program.
- Gratuity, Provided Fund, Medical Insurance, WPPF
- Competitive salary package depending on the candidate's experience.
P.S: This Job is only applicable for Bangladeshi nationals
Skills Required
- Minimum 5 years direct experience in a customer-facing role within the logistics/supply chain industry
- Experience in a global organization
- Regional market experience in Europe and/or South Asia
- Bilingual ability
- Excellent written, verbal, and presentation communication skills
- Extensive negotiation and human relations skills
- Proven leadership attitude and ability to coach, mentor, and lead teams
- Proficiency with Microsoft Office (Excel, Word)
- Experience using CRM and timely data entry into CRM systems
- Ability to manage multiple deadlines and projects
- Willingness to travel extensively to company offices and customers
- Commitment to complete annual training requirement (52 hours)
Expeditors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.
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Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.
Expeditors Insights
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
