dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
We’re looking for a Business Development Director who expects more from their career. This is an opportunity to become a trusted partner to leading clients, shaping strategic relationships that drive both their success and ours. You’ll play a pivotal role in delivering dunnhumby’s growth ambitions by building new partnerships with grocery retailers, CPGs, and other key prospects across the region.
What you’ll be doingAs part of our Business Development team, you will leverage your network and commercial expertise to identify, develop, and win new business opportunities. You’ll represent dunnhumby’s unique, customer-first proposition—helping organizations unlock growth through data and insight.
You will:
- Proactively identify and generate new business opportunities across Retail industries (Grocery, Pharma, Departamental, etc)
- Lead the end-to-end sales cycle: prospecting, qualification, needs analysis, stakeholder mapping, solution design, pitching, and negotiation
- Position dunnhumby’s solutions across: Customer loyalty and engagement, Category management, Pricing and promotions and Data and retail media monetization
- Build strong, trusted relationships with senior client stakeholders, becoming a strategic advisor
- Collaborate cross-functionally with Product, Consulting, Finance, and Legal teams to shape compelling, tailored proposals
- Ensure a seamless transition from sale to delivery by defining the optimal operating model and setting engagements up for success
- Fluency in English (additional languages are a plus)
- 10+ years of delivering new business growth in a technology, data, or consulting environment
- Strong network and credibility with grocery retailers and/or CPG organizations (highly desirable)
- Demonstrated ability to build and nurture senior-level relationships, acting as a trusted partner
- A consultative, solution-led sales approach, with the ability to translate client challenges into customer-first solutions
- Strong collaboration skills and ability to work effectively across cross-functional and global teams
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Skills Required
- 10+ years of delivering new business growth in a technology, data, or consulting environment
- Fluency in English (additional languages are a plus)
dunnhumby Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dunnhumby and has not been reviewed or approved by dunnhumby.
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Fair & Transparent Compensation — Pay is considered competitive relative to similar-sized firms in several markets. Positive perceptions of the overall pay-and-benefits mix support the view that compensation is broadly fair.
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Leave & Time Off Breadth — Paid time off is described as generous, with multi‑week starting allowances plus extras like a paid birthday, loyalty‑based additional days, and periodic early Friday finishes. These features contribute to a favorable time‑off experience across several U.S. locations.
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Healthcare Strength — Core coverage includes employer‑verified medical, dental, vision, life, and disability insurance alongside HSA/FSA options. This breadth of coverage is positioned as a solid component of the U.S. package.
dunnhumby Insights
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.
