Business Development Manager

Posted 24 Days Ago
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Cape Town, Western Cape
In-Office
Mid level
eCommerce • Retail
The Role
Drive client acquisition and revenue growth by meeting sales targets, building strategic partnerships, managing pipelines, analyzing client KPIs, coordinating cross-functional execution, and reporting performance. Travel within South African provinces as required.
Summary Generated by Built In

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Business Development Manager to join our team in Cape Town.

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

This position reports to the : Head of Logistics Services 

Your responsibilities will include:

  • Deliver on sales targets focused on acquiring quality clients 
  • Creating and maintaining a robust sales pipeline with focus on key strategic clients 
  • Conceptualise and execute on new client acquisition strategies 
  • Be able to perform needs analysis for potential clients 
  • Feedback to Senior Management on both sourcing strategies for new clients, and our service delivery for existing client partnerships 
  • Able to manage data to create executable actions and report on findings 
  • Able to work with operational teams to relay client needs or concerns to create executable actions 
  • Able to work cross-functionally within the business to optimize client partnerships 
  • Ability to present to and build relationships with senior managers and clients 
  • Provide national partners with weekly and monthly performance reports around agreed SLA’s 
  • Monitor and analyze the performance of client-specific KPIs, preparing and presenting partner performance review meetings to the TDT & Takealot business 
  • Ensure client partners are also kept accountable on all aspects of their agreed service delivery SLA’s for continuous operational performance 
  • Traveling within South African provinces as required 

Skills Required:

  • Ability to go beyond what is expected
  • Commercially-minded, strong negotiator
  • Solutions-oriented, can-do attitude; self-motivated
  • Excellent communication and presentation skills
  • Passionate about takealot.com and the potential of marketplace
  • Ability to develop senior level relationships quickly and effectively
  • Strong prioritization and time management skills
  • Comfortable with change and excellent team player
  • Ability to manage multiple opportunities simultaneously

Qualification & Experience:

  • Bachelor's Degree or Advanced Diploma
  • Minimum 3 - 5 years Freight Forwarding Sales experience
  • Experience in generating leads through physical and digital means 
  • Proven track record of delivering results in business growth and development or client acquisition Competence in Excel (Google Sheets) & PowerPoint (Google Slides) Experience in an e-commerce environment is an advantage

Why Join TFS:

  • Purpose-driven impact: Transform lives through logistics innovation
  • Advanced technology: Work with cutting-edge systems in a fast-paced environment
  • Career growth: Thrive in an agile space that champions continuous improvement
  • Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Top Skills

Excel
Google Sheets
Google Slides
PowerPoint
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The Company
Cape Town
5,026 Employees
Year Founded: 2011

What We Do

Takealot.com is the leading eCommerce retailer in South Africa and one of the largest, most innovative eCommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that our customer comes first. Need help or have a question? Reach out to us via our Help Center for assistance https://www.takealot.com/help-centre Our focus is dedicated to improving the customer experience, from the moment they arrive on our website to the moment they receive their order. By aligning ourselves to this philosophy, we believe Takealot will be the #1 shopping destination across Africa.

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