Business Development Manager

We are looking for a Business Development Manager who will be responsible for managing existing retail accounts and securing new business opportunities through services like Tax Free Sales, Dynamic Currency Choice and Media products.

The successful candidate will have the confidence and professionalism to engage with senior contacts within target businesses, from executives to individual store staff, when needed. Building and maintaining strong relationships will be key to success in this role.

As Business Development Manager you will actively seek out new business opportunities, establishing connections with key decision-makers within target client companies. This will involve using all available tools to gather important information. Additionally, the Business Development Manager will schedule meetings with these contacts and present tailored proposals that highlight the value Global Blue can offer. Strong negotiation skills, the ability to handle objections, and a natural flair for closing deals will be crucial to securing new business.

Main duties and responsibilities

• Build strong & close relationships with existing clients
• Delivery of agreed business targets
• Delivery of account specific contractual obligations
• Development and ongoing management of a new business pipeline
• Work with the Global Blue Technology team to create, deliver and roll out any POS or PSP developments or any other technology developments which are required
• Coordination of store staff training activities within existing & newly won accounts
• Manage the relationship with UK POS companies and work in conjunction with them to drive new business leads
• Work closely with the Payments team to help drive new business leads from partner companies.
• Account contract negotiations
• Customer relationship management
• Accurate use the Global Blue CRM system to capture opportunities, plan, record and report account specific activity

Key competencies

• High level of drive and tenacity
• Self-motivated, customer focused and target driven
• Strong team player with the ability to work autonomously and use initiative
• Proven experience of winning new business
• Excellent at building and managing customer relationships
• Business acumen and commerciality with understanding of all stages of the sales cycle
• Negotiation and influencing
• Strong communication and presentation skills
• Ability to sell the full product portfolio
• Priority planning
• Good knowledge of MS Office products

Business Knowledge/Educational Background

• Genuine sales talent with proven strong results orientation, passion and determination
• Proven new business Hunter who can demonstrate winning new business, ideally in retail accounts
• Strong written and spoken English
• University graduate preferred

Experience

• 2+ years’ proven experience working on Business Development ideally within Retail Services, Acquiring or Payment Services.

Additional information

• If you recognize yourself as the candidate we are looking for, don't hesitate to apply. Please send your application (with CV and cover letter including your salary request) via our company website as soon as possible. We are reviewing the applications and having the discussions with the candidates continuously and will fill the position when we find a suitable candidate.