About Us
At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.
About the Role (your why)
Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.
Our Product Solutions Group is well known in the Australian market for delivering incredible results for our customers, whilst providing a close knit, supportive environment for our Sales teams led by some of the best mentors and sales minds in the industry!
Our office is based in the Melbourne, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
What you’ll do
We are looking for an ambitious and customer-focused Business Development Manager to join our Product Solutions Group (PSG) team in Melbourne.
In this role, you will be responsible for identifying, developing and growing strategic opportunities across Victoria's government and commercial sectors. Working closely with customers, technology partners and internal specialists, you will build trusted relationships that deliver meaningful business outcomes while driving revenue growth and profitable market expansion.
You'll leverage Datacom's extensive portfolio of technology solutions and services to help customers solve complex challenges, guiding opportunities from initial engagement through to successful closure. Success in this role will be underpinned by your ability to understand customer priorities, navigate complex stakeholder environments and develop strong partner and vendor relationships.
What you’ll bring
Our ideal candidate will have the following skills and experiences:
- Strong demonstrated experience working with customers to find the right solution for their needs, ensuring an excellent customer experience from quoting to ordering
- Proven track record of responding to customer quote and other requests with urgency, exceptional attention to detail and genuine care for our customer needs
- Willing to learn new technology and solutions we provide
- Experience with major technology brands and the IT reseller supply process and channel
- Ability to absorb, apply and communicate technical information to a diverse audience
- Excellent customer and vendor relationship building and management skills
- Strong influencing and negotiation skills
- Experience in using sales CRM for tracking opportunity progression through the sales cycle.
Culture and benefits
Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally
We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.
Why you will love working here
- Paid parental leave
- 24/7 Employee Assistance Programme (DataCare)
- Ongoing learning, certifications, and career development opportunities
- Access to industry-leading learning platforms and future skills training
- Recognition programmes that celebrate great work
- Great employee discounts and financial wellbeing benefits
- Meaningful work that makes a real impact
Eligibility criteria and conditions may apply to some benefits.
Skills Required
- Strong demonstrated experience helping customers identify suitable solutions and supporting the process from quoting to ordering
- Proven ability to respond to customer quotes and requests urgently, accurately, and with attention to detail
- Willingness to learn new technology and solutions
- Experience with major technology brands and the IT reseller supply process and channel
- Ability to absorb, apply, and communicate technical information to diverse audiences
- Excellent customer and vendor relationship-building and management skills
- Strong influencing and negotiation skills
- Experience using sales CRM software to track opportunity progression through the sales cycle
Datacom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.
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Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
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Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
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Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.
Datacom Insights
What We Do
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
