Your accountabilities will include:
• Manage an assigned portfolio of key strategic travel agency partners across Seabourn Europe and Holland America Line UK & Ireland, building and maintaining strong commercial relationships.
• Develop and deliver commercial account plans, monitor weekly trading performance and identify opportunities to drive business growth.
• Review partner marketing activity, support the distribution and promotion of both brands and create incentives and engagement initiatives.
• Conduct account meetings, deliver training webinars and support conferences, events and travel agent familiarisation trips.
• Responsibility for the management and administration of assigned co-op marketing budgets for individual key accounts and trade partners, in line with direction from line managers and operational instructions.
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07, offered as a full-time position, on a permanent basis, we offer hybrid work including up to two days from home.
Requirements:
To thrive as a Business Development Manager within the Seabourn and Holland America Line team, we're looking for:
• Previous sales, business development or account management experience, including managing strategic or commercial accounts.
• Experience analysing sales performance and commercial data, negotiating commercial opportunities and reviewing marketing plans and promotional activity.
• Approximately 5 to 7 years of relevant experience preferred, with travel or cruise industry experience desirable and transferable commercial experience also considered.
• A second European language would be advantageous but is not essential, with German particularly beneficial and Spanish, Dutch or another European language also desirable.
About You:
We believe that diversity enriches our team. We're interested in candidates who:
• Build excellent relationships and demonstrate strong stakeholder management ability.
• Are highly organised, manage multiple priorities effectively and work successfully across multiple teams and reporting relationships.
• Communicate and present confidently, with a creative approach to events, incentives and trade engagement activity.
• Are adaptable, flexible and comfortable working in a fast-paced, changing commercial environment.
Why Join Us?
Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you.
Read our employee experience guide to learn more about life as a Carnival UK colleague here.
Our benefits package reflects our commitment to your wellbeing:
• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus
• A friendly welcome with help settling in
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Recognition scheme with prizes and awards
• Contributory Defined Contribution Pension scheme
• Company paid private medical and dental insurance and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal
Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.
Recruitment Journey
For more information on your recruitment journey, please visit our Candidate Journey Map.
#LI-Hybrid #CUK #Job Functions: Business Development; Sales; Account Management #LI-JT1
Skills Required
- Previous sales, business development, or account management experience
- Experience managing strategic or commercial accounts
- Experience analyzing sales performance and commercial data
- Experience negotiating commercial opportunities
- Experience reviewing marketing plans and promotional activity
- Approximately 5 to 7 years of relevant experience
- Travel or cruise industry experience
- Second European language, particularly German, Spanish, or Dutch
- Strong relationship-building and stakeholder management skills
- Ability to manage multiple priorities across teams and reporting relationships
- Confident communication and presentation skills
What We Do
Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.
