The Role
Build and maintain relationships with consultants, architects, quantity surveyors, project owners and security managers to source pipeline and generate B2B leads for electronic security solutions. Track projects, represent the company at industry events, update CRM, hand off qualified leads to presales/design, provide market intelligence, and meet agreed business development targets.
Summary Generated by Built In
Job Title Business Development Manager
Reports To Chief Executive Officer (CEO)
Location Nairobi, Kenya (with travel to project sites and client meetings as required)
Department Commercial / Business Development
PURPOSE OF THE ROLE
Our Client is an established provider of Integrated Electronic Security Systems (surveillance, access control, fire detection, building management, visitor and parking management, and related solutions) with a strong client base across government, financial, and commercial sectors in Kenya and the region.
The Business Development Manager will build and sustain relationships with consultants, quantity surveyors, architects, project owners/developers, and security managers, with the objective of creating early, consistent visibility and preference for the client within projects that are under construction or in the pipeline. This is a relationship-first, network-driven role.
KEY RESPONSIBILITIES
• Identify, build, and maintain relationships with consultants, quantity surveyors, architects, project owners, developers, and security managers within the built-environment and infrastructure ecosystem.
• Proactively map and track projects under construction or in the pipeline, engaging relevant stakeholders early in the project lifecycle.
• Represent USS at industry events, professional association forums, site visits, and networking functions to build brand visibility and credibility.
• Position USS as a trusted, capable partner for electronic security and safety systems to key influencers and decision-makers.
• Generate and qualify leads, then hand them off cleanly to the presales team for quotation and the design team for solution development.
• Maintain an accurate, up-to-date record of relationships, engagements, and opportunities in the CRM.
• Feed market intelligence back to management competitor activity, upcoming tenders, industry trends, and project pipeline movement.
• Work collaboratively with the presales and design teams to ensure a smooth internal handoff once an opportunity is identified.
• Own delivery against a mutually agreed sales/business development target.
• Update the CRM system on a periodic basis with relationships, engagements, and opportunity status this record will form the basis of periodic review meetings and discussions.
WHAT THIS ROLE DOES NOT COVER
This role is intentionally scoped around relationship-building and pipeline sourcing, not technical or commercial execution:
• Quotation and pricing — owned by the presales team.
• Technical solution design — owned by the design team.
Requirements
QUALIFICATIONS & EXPERIENCE
• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• A minimum of 3–5 years of proven B2B business development or relationship management experience, ideally within construction, built environment, security, or ICT-related industries.
• An existing professional network among consultants, architects, quantity surveyors, or project owners is highly desirable.
• Strong track record of relationship-building and networking at a senior/professional level.
• Excellent verbal and written communication and presentation skills.
• Self-driven and comfortable operating with a high degree of autonomy and accountability.
• Comfortable engaging confidently with architects, consultants, project owners, and senior stakeholders.
Added Advantage: Prior experience working within the ELV (Extra Low Voltage) or electronic security domain will be considered a strong added advantage.
Benefits
• Product and technical training provided on onboarding — no prior security-systems product knowledge required.
• Support from dedicated presales and design teams, allowing full focus on relationship-building and pipeline generation.
• A high-profile, high-autonomy role representing an established, reputable brand within its industry.
Skills Required
- Bachelor's degree in Business, Marketing, Engineering, or related field
- Minimum of 3-5 years of proven B2B business development or relationship management experience
- Existing professional network among consultants, architects, quantity surveyors, or project owners
- Strong track record of relationship-building and networking at a senior/professional level
- Excellent verbal and written communication and presentation skills
- Self-driven and able to operate with autonomy and accountability
- Comfortable engaging confidently with architects, consultants, project owners, and senior stakeholders
- Prior experience within ELV or electronic security domain
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The Company
What We Do
We go the extra mile for your last mile – with specialized divisions to serve even the most diverse of industries. CDL is your premier regional carrier for complete delivery coverage – guaranteed.
