MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job DescriptionThe bpro Business Development Manager will be thoroughly familiar with the U.S. automotive aftermarket. Their primary focus will be on selling bpro products to OEM Dealerships, independent installers, and fleets. The position requires full-time travel. The bpro Business Development Manager responsibilities include assisting Dealers in inventory management & analysis of bpro products along with outside sales support for assigned Dealerships.
Day to Day Responsibilities
BDMs will be scheduled in advance to travel with to Dealers to sell and support bpro products
Acting on behalf of the Dealers, BDMs will coordinate and communicate marketing and sales programs and related features including technician training, technical support, local product promotions and Dealer-funded related details
Will be expected to exercise initiative to follow-up on sales calls and "close" sales as authorized by Dealers
Will be required to understand high level OEM Dealer organization and aftermarket strategy
Will be required to submit daily sales call reports including number of planned/actual customer visits; sales results by product and description of call/next steps using TrackIT and Excel
Will provide recommendations on product line expansion, pricing opportunities, market trends from the advanced analytics and data reporting system
Will work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets in need of coverage
Sales Contacts - Minimum contacts per representative:
One “face to face” contact with the assigned dealer every 30-45 days
One phone contact with every servicing dealer weekly
Participate in standard meetings with OEM Business Center personnel
Return all emails and phone calls within 24 hours
All contacts will be logged in TrackIt
The MSXI PMO will manage the implementation schedule, dealer contact reports, conducting post-visit surveys and compiling/reporting survey results
BDMs will be equipped with a company laptop
The client will provide access to internal network and additional program support components
Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred
Experience in wholesale automotive parts sales, management and customer requirements
Prior aftermarket territory sales management, training, coaching and consulting preferred
Must possess excellent communication, presentation and negotiation skills
Must be highly interpersonal with team-building and participative management skills
Proficient with PC, Dealer/IRF Management Systems and Microsoft Office applications
Requires self-starter with ability to work under minimal supervision
Education and/or Experience
Bachelor's degree in related field or minimum 7 years equivalent experience
Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments
Basic understanding of automobile repair and technology
Experience with management of and selling wholesale automotive parts
Language Skills
Candidate must professional level communications abilities in English and any other languages as required by the project client
Computer Skills
High level of proficiency with PC and Microsoft applications including; Outlook, Excel, Word, and PowerPoint presentations
Candidate must possess demonstrated competency in Mopar /Dealer/Distributor specific software applications as required by the client
Strategic Skills
Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings
Comprehensive experience in wholesale parts business planning and marketing highly preferred
Tactical Skills
Candidate must be able to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities
Process Skills
Candidate must be proficient in all areas of process development, mapping, evaluation and execution
Reasoning Ability
Candidate must be capable of formulating business decisions based on a logical reasoning approach and offering a solution based outcome to all situations
Self-Starting Abilities
Must possess a demonstrated ability to operate successfully in business environment with limited management oversite with demonstrated teamwork abilities
Physical Demands
Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred
Experience in wholesale automotive parts sales, management and customer requirements
Prior aftermarket territory sales management, training, coaching and consulting preferred
Must possess excellent communication, presentation and negotiation skills
Must be highly interpersonal with team-building and participative management skills
Proficient with PC, Dealer/IRF Management Systems and Microsoft Office applications
Requires self-starter with ability to work under minimal supervision
Education and/or Experience
Bachelor's degree in related field or minimum 7 years equivalent experience
Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments
Basic understanding of automobile repair and technology
Experience with management of and selling wholesale automotive parts
Language Skills
Candidate must professional level communications abilities in English and any other languages as required by the project client
Computer Skills
High level of proficiency with PC and Microsoft applications including; Outlook, Excel, Word, and PowerPoint presentations
Candidate must possess demonstrated competency in Mopar /Dealer/Distributor specific software applications as required by the client
Strategic Skills
Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings
Comprehensive experience in wholesale parts business planning and marketing highly preferred
Tactical Skills
Candidate must be able to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities
Process Skills
Candidate must be proficient in all areas of process development, mapping, evaluation and execution
Reasoning Ability
Candidate must be capable of formulating business decisions based on a logical reasoning approach and offering a solution based outcome to all situations
Self-Starting Abilities
Must possess a demonstrated ability to operate successfully in business environment with limited management oversite with demonstrated teamwork abilities
Physical Demands
Candidate must possess the physical capabilities necessary to accomplish the tasks assigned to the program including but not limited to; assembling merchandising displays, delivery of marketing materials, multi-day travel, extended periods of physical activity during training seminars and ability to lift a minimum of 50 lbs. without sustaining injury.
Work Environment
Position is full-time
Up to 90% overnight travel required
Able to accommodate working from a home office location
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Skills Required
- Minimum seven years professional experience in the automotive aftermarket and/or wholesale parts environment
- Specific Stellantis dealer experience
- Experience in wholesale automotive parts sales, management and customer requirements
- Prior aftermarket territory sales management, training, coaching and consulting
- Excellent communication, presentation and negotiation skills
- Highly interpersonal with team-building and participative management skills
- Proficient with PC, Dealer/IRF Management Systems and Microsoft Office applications
- Self-starter with ability to work under minimal supervision
- Bachelor's degree in related field or minimum 7 years equivalent experience
- Familiarity with manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments
- Basic understanding of automobile repair and technology
- Experience managing and selling wholesale automotive parts
- Professional-level communication abilities in English (and other languages as required by client)
- High proficiency with Outlook, Excel, Word, and PowerPoint
- Demonstrated competency in Mopar / Dealer / Distributor specific software applications as required by the client
- Ability to perform GAP analysis and develop action plans
- Ability to execute training, reporting, merchandising, marketing, group facilitation and product demonstrations
- Proficient in process development, mapping, evaluation and execution
- Capability to lift a minimum of 50 lbs and sustain multi-day travel and extended physical activity
- Willingness and ability to travel up to 90% overnight
- Comprehensive experience in wholesale parts business planning and marketing
MSX International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.
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Affordable Benefits — Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
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Leave & Time Off Breadth — Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.
MSX International Insights
What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
