Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.
As part of its growth, Arrow ECS is strengthening its teams and is looking for a Business Development Manager.
We are seeking an experienced and results-driven Manager to lead our global Lead Generation team. This role is responsible for driving pipeline growth by ensuring effective conversion of Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), while building scalable processes, ensuring data accuracy, and aligning closely with Sales and Marketing teams across regions.
Key Responsibilities
Lead, coach, and develop a global team of Lead Generation Specialists / SDRs focused on MQL to SQL conversion
Define and implement strategies to improve lead qualification, conversion rates, and pipeline generation
Own and optimize the end to end MQL to SQL process ensuring consistency across regions
Partner closely with Marketing to align on campaign performance, lead quality, and targeting strategies
Collaborate with Sales leadership to ensure smooth handoff of SQLs and strong pipeline conversion
Monitor and report on key performance metrics (conversion rates, pipeline value, speed to lead, activity levels)
Establish and enforce best practices in CRM usage (e.g., Salesforce), data hygiene, and reporting
Drive continuous improvement through process optimization, training, and performance management
What are we looking for?
4+ years of experience in Inside Sales, Lead Generation, or Business Development within the IT/Tech industry
Proven experience managing and scaling high-performing sales development or lead generation teams
Strong track record of improving MQL to SQL conversion and generating qualified pipeline
Deep understanding of B2B sales cycles, particularly in IT solutions or services
Experience working in a global or multi-regional environment
Strong analytical skills with the ability to interpret data and drive decisions
Excellent leadership, communication, and stakeholder management skills
Fluent in English & French (additional languages are a plus)
What is in it for you?
Full Permanent contract,
Social advantages: CNSS, CIMR, Health insurance,
Very good working atmosphere in a team of passionate collaborators,
Work culture where you can make an impact,
Dynamic environment with a friendly work atmosphere,
Interesting career development opportunities in a quickly growing environment,
Working within an international organization, recognized worldwide in its sector.
Do you see yourself as our future colleague? If yes – send us your application.
#LI-HL1
Skills Required
- 4+ years experience in Inside Sales, Lead Generation, or Business Development within the IT/Tech industry
- Proven experience managing and scaling high-performing sales development or lead generation teams
- Strong track record of improving MQL to SQL conversion and generating qualified pipeline
- Deep understanding of B2B sales cycles, particularly in IT solutions or services
- Experience working in a global or multi-regional environment
- Strong analytical skills with the ability to interpret data and drive decisions
- Excellent leadership, communication, and stakeholder management skills
- Fluent in English and French
- Experience with CRM usage and data hygiene, e.g., Salesforce
- Additional languages
Arrow Electronics, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..
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Healthcare Strength — Healthcare offerings are positioned as robust, with multiple medical plan options and access to telemedicine, EAP, and wellbeing programs. Income-banded premium support is described as helping keep the base plan more affordable for lower earners.
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Leave & Time Off Breadth — Time-off programs include unlimited PTO for U.S. salaried employees alongside accrual-based vacation and sick programs for hourly staff. Paid parental leave is described as available with a defined fully paid period for new parents.
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Parental & Family Support — Family-focused supports include subsidized back-up childcare and eldercare days and dependent-care spending options. These offerings add practical value beyond base pay, particularly for caregivers.
Arrow Electronics, Inc. Insights
What We Do
A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.
Why Work With Us
Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!
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