About Centellic
Through proprietary data, deep market expertise and AI-enabled technology, our platforms are embedded in client workflows. That capability is underpinned by our events, which bring the market together to share perspective and deepen understanding of the issues shaping each sector. Together, they give organizations earlier visibility of emerging trends, and the clarity and confidence to act when decisions matter.
This role is responsible for finding, nurturing and closing new business prospects and selling a variety of
products to new clients. You will use your relationship, client management and negotiation skills to grow
our client base by approaching new clients by telephone and email, planning and preparing presentations
and communicating our product offering.
Key Responsibilities
• Assist in developing and implement plans to maximise new business opportunities by
developing sales campaigns to consistently achieve your revenue targets.
• Complete Account Management activities as and when required including, but not limited to,
develop and maintain strong relationships with clients, identify opportunities to upsell and
upgrade, and support the renewal cycle.
• Work with your colleagues in the company to ensure highest standards of delivery and regularly
identify opportunities for up-selling and cross-selling to increase company revenue.
• Demonstate in-depth market and sector knowledge of clients and competitors that is shared
within the company to enhance client experience and product development.
• Deliver effective communications, which can be adjusted depending on the product and
audience.
• Update the CRM to ensure the CRM accurately reflects your sales activity through the buying
stage to move Leads and Opportunities to Closed Won or Closed Lost status.
• Ensure your clients have signed contract and orders are processed in accordance with GDPR
regulations.
• Attend client meetings and communicate new product developments, obtaining client feedback.
• Develop strong cross-organisational relationships with key stakeholders (editorial, content,
marketing, finance, product, team leaders etc.)
• Act as a mentor to junior members the team and division, help to support their training, and
ensure they are embedded within the team and business.
• Network with clients, attend industry events to build strategic relationships to enhance brand
and opportunities for new business.
Skills Knowledge and Expertise
• Excellent negotiation and communication skills, in particular a highly professional telephone
manner.
• Self-motivated and driven to achieve targetsInternational outlook.
• Knowledge of the legal sector or professional services is desirable.
• Ability to work to targets and showcase resilience in challenging situations.
• Ability to role model key LBR values and behaviours for junior team members, and deliver
training where necessary
Benefits
We offer a rewarding and flexible role within an international, growing business, with opportunities for personal and professional development, alongside a competitive salary and benefits package including:
- HoliBirthday
- 25 days of annual leave + Public holidays
- Employee Assistance Programme
- Private medical and dental care with BUA
- Wellbeing allowance HK$3480
- 10 days Work From Anywhere
About
Please visit our website for more information.
Skills Required
- Excellent negotiation and communication skills, professional telephone manner
- Proven ability to achieve sales targets and demonstrate resilience in challenging situations
- Experience using and updating a CRM to manage sales pipeline and close opportunities
- Account management skills including upselling, renewals and client relationship management
- Knowledge of GDPR and ensuring contracts/orders are processed in compliance
- Ability to mentor and train junior team members and model company values
- Knowledge of the legal sector or professional services
- International outlook and ability to network at industry events
What We Do
Law Business Research (LBR) is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data. We are a fast-growing, innovative company with a dynamic and diverse culture, and we take great pride in delivering a world-class, cutting-edge service to our global clients. By applying the latest technology to the fast-moving legal world, we enable our users to find their competitive edge and decide with confidence, armed with the insight they need. LBR delivers trusted intelligence and insight to users around the world through a range of tools and platforms that combine proprietary data and unique analysis. We make sense of complex, fast-changing information and enhance critical decision-making. With an international team of over 500 experienced professionals, LBR has a proven track record of informing, engaging and connecting legal practitioners. Our specialist platforms help clients enhance their decision-making, manage legal risk and drive improved performance.

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