Business Development Manager

Posted Yesterday
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Hiring Remotely in Hong Kong
Remote or Hybrid
Mid level
Legal Tech • Analytics • Business Intelligence
The Role
Drive new business by prospecting, pitching and closing clients; manage accounts, upsell and support renewals; maintain CRM and GDPR-compliant contracts; build cross-organizational relationships and mentor junior team members; attend industry events to grow revenue.
Summary Generated by Built In

About Centellic
Centellic stands at the center of the markets it serves, empowering organizations with indispensable data and insight to make critical decisions on growth, risk and opportunity.

Through proprietary data, deep market expertise and AI-enabled technology, our platforms are embedded in client workflows. That capability is underpinned by our events, which bring the market together to share perspective and deepen understanding of the issues shaping each sector. Together, they give organizations earlier visibility of emerging trends, and the clarity and confidence to act when decisions matter.
At Centellic, we’re a global intelligence and information services business, setting the standard for how critical business decisions are made.
Why Centellic?
At Centellic, we help our clients make better decisions, and our people are at the heart of that work. Every individual plays an important role in this, bringing curiosity and high standards to everything they do.
Those who thrive here take ownership, care deeply about their work and are committed to excellence. Standards are high because our people set them that way. And while we have decades of expertise, we are still growing, pushing and building something extraordinary.
Centellic’s advantage is our people and the culture we’ve created together. It’s an environment where individuality is encouraged, relationships are genuine, and there’s a strong sense of purpose in what we’re building together. Collaborative, respectful and driven, we take our work seriously without taking ourselves too seriously.

This role is responsible for finding, nurturing and closing new business prospects and selling a variety of 
products to new clients. You will use your relationship, client management and negotiation skills to grow 
our client base by approaching new clients by telephone and email, planning and preparing presentations 
and communicating our product offering. 

Key Responsibilities
• Initiate, develop and maintain strong relationships with customers to win new business.
• Assist in developing and implement plans to maximise new business opportunities by 
developing sales campaigns to consistently achieve your revenue targets.
• Complete Account Management activities as and when required including, but not limited to, 
develop and maintain strong relationships with clients, identify opportunities to upsell and 
upgrade, and support the renewal cycle.
• Work with your colleagues in the company to ensure highest standards of delivery and regularly 
identify opportunities for up-selling and cross-selling to increase company revenue.
• Demonstate in-depth market and sector knowledge of clients and competitors that is shared 
within the company to enhance client experience and product development.
• Deliver effective communications, which can be adjusted depending on the product and 
audience.
• Update the CRM to ensure the CRM accurately reflects your sales activity through the buying 
stage to move Leads and Opportunities to Closed Won or Closed Lost status.
• Ensure your clients have signed contract and orders are processed in accordance with GDPR 
regulations.
• Attend client meetings and communicate new product developments, obtaining client feedback.
• Develop strong cross-organisational relationships with key stakeholders (editorial, content, 
marketing, finance, product, team leaders etc.)
• Act as a mentor to junior members the team and division, help to support their training, and 
ensure they are embedded within the team and business.
• Network with clients, attend industry events to build strategic relationships to enhance brand 
and opportunities for new business.

Skills Knowledge and Expertise

• Excellent negotiation and communication skills, in particular a highly professional telephone 
manner.
• Self-motivated and driven to achieve targetsInternational outlook.
• Knowledge of the legal sector or professional services is desirable.
• Ability to work to targets and showcase resilience in challenging situations.
• Ability to role model key LBR values and behaviours for junior team members, and deliver 
training where necessary

Benefits
Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported.
We offer a rewarding and flexible role within an international, growing business, with opportunities for personal and professional development, alongside a competitive salary and benefits package including:
  • HoliBirthday
  • 25 days of annual leave + Public holidays 
  • Employee Assistance Programme 
  • Private medical and dental care with BUA 
  • Wellbeing allowance HK$3480
  • 10 days Work From Anywhere
We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do.

About
Please visit our website for more information.

Skills Required

  • Excellent negotiation and communication skills, professional telephone manner
  • Proven ability to achieve sales targets and demonstrate resilience in challenging situations
  • Experience using and updating a CRM to manage sales pipeline and close opportunities
  • Account management skills including upselling, renewals and client relationship management
  • Knowledge of GDPR and ensuring contracts/orders are processed in compliance
  • Ability to mentor and train junior team members and model company values
  • Knowledge of the legal sector or professional services
  • International outlook and ability to network at industry events
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The Company
HQ: London, England
530 Employees

What We Do

Law Business Research (LBR) is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data. We are a fast-growing, innovative company with a dynamic and diverse culture, and we take great pride in delivering a world-class, cutting-edge service to our global clients. By applying the latest technology to the fast-moving legal world, we enable our users to find their competitive edge and decide with confidence, armed with the insight they need. LBR delivers trusted intelligence and insight to users around the world through a range of tools and platforms that combine proprietary data and unique analysis. We make sense of complex, fast-changing information and enhance critical decision-making. With an international team of over 500 experienced professionals, LBR has a proven track record of informing, engaging and connecting legal practitioners. Our specialist platforms help clients enhance their decision-making, manage legal risk and drive improved performance.

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