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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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Business Development Manager – Product RecallBUSINESS DEVELOPMENT MANAGER
Lead and grow Sedgwick's Brand Protection and Recall Solutions business across Australia, helping organisations navigate product safety challenges and protect their brands when it matters most.
This is a unique opportunity to drive the growth of a globally recognised market leader in product recall, incident response, and brand protection. As a strategic business development manager, you will be responsible for expanding Sedgwick's presence across Australia by cultivating new client relationships, identifying emerging market opportunities, and strengthening our position as the trusted partner of choice for recall preparedness and response.
Working closely with manufacturers, pharmaceutical and medical device companies, insurers, law firms, and industry stakeholders, you will develop and execute commercial growth strategies that deliver sustainable business outcomes.
Leveraging Sedgwick's global expertise, international network, and industry-leading capabilities, you'll operate with a high degree of autonomy while helping shape the future of Brand Protection and Recall Solutions across Australia.
Key Responsibilities
Develop and execute Sedgwick's Brand Protection and Recall Solutions growth strategy across Australia
Identify, qualify, and secure new business opportunities across target industries, including medical devices, pharmaceuticals, Tech and consumer products.
Build, nurture, and grow a portfolio of strategic client relationships, acting as a trusted advisor on product recall preparedness, response, and remediation solutions.
Develop and maintain a robust pipeline of prospective opportunities, using a consultative approach to identify client needs and align Sedgwick's solutions accordingly.
Represent Sedgwick at industry conferences, networking events, trade associations, webinars, and roundtables.
Lead client proposals, presentations and commercial negotiations with support from global subject matter experts.
Collaborate closely with operations, client services, marketing, and global recall teams to ensure seamless client onboarding and service delivery.
Utilise CRM platforms and market intelligence to manage pipeline performance and sales activity.
About You
Demonstrated success in business development, account acquisition, or commercial leadership roles,
An exceptional relationship builder and networker, with the ability to engage, influence, and establish credibility with senior stakeholders and decision-makers.
Commercially astute, with strong strategic thinking and the ability to prospect, identify and convert market opportunities.
A confident communicator, comfortable delivering thought leadership, client presentations, and speaking at conferences or events.
Skilled in consultative selling, with the ability to understand client challenges, identify needs, and develop tailored solutions that deliver value.
Highly organised and disciplined in pipeline management and CRM utilisation, with a data-driven approach to business development.
Self-motivated and results-focused, able to work autonomously while collaborating effectively within a global organisation.
Experience in product safety, recall, regulatory affairs, risk management, crisis management, quality assurance or related sectors will be highly regarded.
Why Sedgwick?
Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times. Every day, our colleagues are working to make the world better. They're helping people recover after an injury or illness. They're assisting with damage from a natural disaster. They're even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.
In return for your expertise, we offer a competitive base salary of $110,000 - $150,000 AUD, together with an uncapped growth incentive plan, providing significant earning potential for high performers.
Whether you're in loss adjusting, claims, customer service, nursing, engineering, IT, or another specialty, there's a place for you here to be a force for good.
Some of the benefits of working with us include:
Hybrid working arrangement (#LI-Hybrid)
Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education
0.5% on top of Superannuation Guarantee
Domestic and international career pathways
Sedgwick Colleague Resource Groups – international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace
Caring Culture
It’s at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.
If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.
Sedgwick is an Equal Opportunity Employer.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Skills Required
- Demonstrated success in business development, account acquisition, or commercial leadership roles
- Exceptional relationship building and stakeholder engagement with senior decision-makers
- Strong consultative selling skills and ability to develop tailored client solutions
- Commercial acumen with strategic prospecting and opportunity conversion
- Confident communicator, able to deliver presentations and speak at conferences or events
- Highly organised with disciplined pipeline management and CRM utilisation
- Self-motivated, results-focused, able to work autonomously within a global organisation
- Experience working with manufacturers, pharmaceuticals, medical device companies, insurers, or law firms (industry experience highly regarded)
- Willingness to complete reference checks, police check and provide work rights documentation
Sedgwick Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sedgwick and has not been reviewed or approved by Sedgwick.
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Leave & Time Off Breadth — Generous paid time off and paid holidays are emphasized, with PTO accruals increasing with tenure. Paid parental leave and caregiver support further expand time-off coverage.
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Healthcare Strength — Medical, dental and vision coverage is complemented by telemedicine and a personal health concierge. Wellbeing supports such as diabetes and weight-management programs, fertility services, and robust mental-health access (coaching, therapy, psychiatry) broaden care.
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Parental & Family Support — Paid parental leave and caregiver support are offered alongside family-forming resources. Fertility services and adoption assistance reinforce family-oriented benefits.
Sedgwick Insights
What We Do
From our modest beginnings as a regional claims administrator, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 31,000+ colleagues, located across 80 countries. Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients. Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involve.
Why Work With Us
We stay tuned into what our colleagues want and need and deliver a world-class colleague experience that demonstrates how much we value their unique contributions to our business. You’ll see and feel what it’s like to work for a company that’s committed to doing the right thing – for those we serve, for our planet and for each other.
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