Business Development Manager - Marketplace (All Genders)

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Do you want to build something new and drive real impact in a fast-growing e-commerce environment? Are you adaptable, curious, and persistent in achieving ambitious goals?

Then shape the future of zooplus as a Business Development Manager and play a key role in building our marketplace organization.

This is a high-impact strategic position with strong visibility to senior leadership and the opportunity to actively shape one of the most exciting growth initiatives within zooplus.  You will play a key role in expanding our marketplace, working directly with external partners and internal stakeholders to drive scalable growth across Europe.

You will identify, recruit, and develop strategically relevant sellers, directly contributing to the growth and quality of our product assortment. Your work will have a measurable impact on marketplace performance and overall company growth.

In this role, you will manage commercial strategy and operational execution, collaborating closely with cross-functional teams to scale our marketplace and define best-in-class processes.

Join us on this transformative journey and leave a lasting impact on the pet industry! 🚀🐾

As a Business Development Manager, you will

• Identify and acquire new marketplace sellers, assessing the strategic fit and potential of their product portfolio
• Build and actively manage a strong pipeline of sellers to consistently meet or exceed ambitious targets (# sellers and # SKU)
• Own the end-to-end onboarding of high-potential sellers, ensuring a successful and efficient go-live
• Identify market opportunities and define growth strategies together with sellers to drive sales and long-term success
• Collaborate closely with cross-functional teams (e.g. Category Management, Tech, Operations) to execute marketplace rollout across countries
• Define, implement, and continuously optimize scalable processes and operational standards for new markets
• Drive process optimization and scalability using data, AI, and automation tools
• Act as a role model and actively promote and strengthen zooplus’ values and purpose

Qualifications

• Fluent in German (C1 Level) and English
• Bachelor’s or Master’s degree in Business, Economics, or a related field
• 2+ years of experience in Seller Management, Vendor Management, Buying, or Category Management, preferably in e-commerce, marketplaces, or retail
• Proven experience in managing and developing business partners, ideally in an online retail or marketplace environment
• Strong negotiation, communication, and stakeholder management skills, with the ability to influence both internally and externally
• Ability to manage multiple projects simultaneously in a fast-paced, high-growth environment
• Strong analytical skills combined with a hands-on, problem-solving mindset
• Self-driven and results-oriented, with a high level of ownership and accountability
• Experience with marketplace platforms (e.g. Mirakl) is a plus
• Intercultural competence and ability to work effectively in international teams

What we offer

• A high-impact role in a key strategic growth area of zooplus
• Direct exposure to senior leadership and involvement in decision-making processes
• The opportunity to build and scale a marketplace business across Europe
• A dynamic, entrepreneurial environment with fast decision-making and high ownership
• Collaboration within a high-performing, international team
• Access to modern tools and technologies, including AI and automation
• Attractive career development opportunities within a growing organization

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid