Business Development Manager (Helsinki, Finland)

Posted 5 Days Ago
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Helsinki, FIN
In-Office
Mid level
Software • Analytics • Hospitality
The Role
Drive lead generation and acquire restaurant clients in Helsinki. Manage client relationships through in-person meetings, cold outreach and walk-ins. Attend industry events and network. Deliver consultative selling within short sales cycles and meet sales targets while working closely with leadership.
Summary Generated by Built In

UMAI provides software to restaurants helping them save time and increase revenues by automating manual tasks, minimize last-minute cancellations, upsell customers more effectively and provide more personalized service, as well as marketing opportunities.

UMAI operates across 4 continents, with offices in 3 countries.

The team has extensive experience in building internet companies and has been part of building some of the largest e-commerce ventures in the Asia Pacific Region. Founded by a former MD of Foodpanda.sg, the largest food delivery service in Singapore, and a member of the founding-team of Nova Founders Capital.

This is not a formal corporate role. We are looking for someone who has a “hustle” attitude, who is results driven, comfortable with ambiguity, is a self-starter and has a sense of humor.

Location: Helsinki, Finland, Hybrid - the Team meets once a week

Your Responsibilities:

  • Responsibility for lead generation and acquisition of restaurant brands in Helsinki, Finland.
  • Manage relationships with restaurants by providing professional, excellent customer service and setting realistic expectations for the partnership in in-person meetings with restaurant owners & management
  • Stay abreast of new openings, and attend important industry events, network with the industry

Your Profile:

  • 2-5 years of sales experience
  • A deep passion for sales & human interaction, and are a go-getter who loves to hit the streets or pick up the phone to get that important meeting scheduled
  • Ability to develop new business, approaching new prospective clients quickly and successfully
  • You’re goal-oriented and have superb organizational skills
  • Strong work ethic and ability to work in a fast-paced environment
  • You have an entrepreneurial way of thinking and interest or experience in project management or entrepreneurship
  • You have a keen interest in the F&B and/or startup world

The ideal candidate & qualifications:

  • Experience with consultative selling, with a short sales cycle (ex. <1 month)
  • Experience with cold-calling (you will be mixing cold calling with doing walk-ins & email, etc.)
  • Knowledge of restaurant operations is a plus or genuine interest in the restaurant industry
  • Able to speak native Finnish, lives in Helsinki-Finland and able to travel for customer meetings
  • Good level of English (both written and spoken) - only CVs in English will be considered
  • You have an entrepreneurial way of thinking and can own your own workstream

What we offer:

  • Uncapped, performance-based commission plan that rewards top performers with exceptional earning opportunities.
  • Fast-track career progression for ambitious individuals looking to grow into senior sales or leadership positions.
  • Being a part of a high-energy, international team where success is recognized, celebrated, and rewarded
  • Gaining hands-on experience in a rapidly growing business, with direct exposure to strategic decision-making and company leadership
  • A culture of ownership, autonomy, and continuous learning, where your results directly shape both your career and the company's future
  • Working on the company’s further improvement and development while working together closely with the CEO - thereby acquiring insight into the entrepreneurial life

UMAI is one of the fastest growing F&B tech start ups in South East Asia & Europe. If you’d like to become part of UMAI and change the future of the hospitality industry, we urge you to apply!

*Please note that we reserve the right to contact selected candidates only

Skills Required

  • 2-5 years of sales experience
  • Native Finnish speaker, lives in Helsinki and able to travel for customer meetings
  • Good level of English (written and spoken); CV in English required
  • Proven ability to develop new business and close clients
  • Experience with cold-calling, walk-ins and email outreach
  • Goal-oriented with strong organizational skills and work ethic
  • Passion for sales and strong interpersonal skills (go-getter)
  • Entrepreneurial mindset and interest or experience in project management/entrepreneurship
  • Experience with consultative selling and short sales cycles (<1 month)
  • Knowledge of restaurant operations or strong interest in the restaurant industry
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The Company
HQ: Kuala Lumpur, Kuala Lumpur
43 Employees
Year Founded: 2016

What We Do

UMAI is an analytics-based software using state-of-the-art technology to improve the performance and experience of hospitality-based businesses and their guests. Our SaaS platform removes operational headaches and helps businesses run a better bottom line by offering tools such as reservation and waitlist management, deep analytics, marketing automation, and private feedback — all resulting in happier, repeat customers. Welcome to the future of hospitality technology. Everything we do, we do for the industry

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