RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
In this role, you’ll be the key strategic partner for some of the world’s leading travel agency networks, managing HQ-level relationships while building trust, fostering collaboration, and positioning our brand as the top choice across markets.
You’ll design growth strategies that expand share of wallet, increase market penetration, and unlock opportunities, working closely with sales teams to ensure successful execution and measurable results. Beyond strategy, you’ll own execution—overseeing incentives, tracking performance, and ensuring partners receive exceptional support.
The role blends big-picture strategy with hands-on delivery, creating impact in a global, consultative environment!
This is a remote vacancy open to candidates residing in preferably in Europe.
Job Responsibilities
- Manage relationships with global agency chain HQs, fostering long-term collaboration and strategic alignment.
- Drive growth in network penetration and share of wallet through tailored plans.
- Align and coordinate commercial team activities to achieve results.
- Launch incentive schemes and manage marketing activities to boost sales.
- Track performance regularly and identify areas for improvement.
- Provide internal and external reporting; oversee incentive achievement and payouts.
- Represent the brand at external meetings and industry events.
- Collaborate with internal teams to deliver commercial strategies.
- Resolve network and partner issues to ensure strong support.
- Act as a strategic consultant to internal stakeholders, contributing to continuous improvement of our partner performance.
- Provide market & competitive environment analysis.
Requirements
- Relevant Experience. 2+ years of successful experience in key account management or business development within the travel industry, ideally with exposure to B2B models and agency networks.
- Market Knowledge. Strong understanding of the travel market, including travel agency chains, tour operators, OTAs, and travel management companies.
- Language Skills. Fluency in the local language and proficiency in English; additional languages are an advantage.
- Travel Requirements. Willingness to travel up to 30% of the time for partner meetings, events, and business reviews.
- Analytical Skills. Proven ability to work with data, track KPIs, and apply insights to drive performance and decision-making.
- Personal Skills. Proactive, ambitious, and results-driven, with strong communication and relationship-building abilities. Comfortable with innovative technology and thriving in a fast-paced, evolving business environment.
- International Mindset. Capable of collaborating effectively across different cultural contexts, reflecting ETG’s global presence and diverse team.
ONLY CVs IN ENGLISH WILL BE CONSIDERED!
Benefits
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
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What We Do
RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals.
We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 180 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 67 000 properties contracted directly. This allows us to provide our clients located in over 190 source markets with more than 2 000 000 properties all over the world.
Combining innovative technologies and extensive professional experience, RateHawk provides travel industry players with the world’s most relevant, responsive and user-friendly hotel booking backend technology.
Customers are on the pedestal of our world — everything is built around their needs. All our decisions and considerations, whether commercial, technological or operational, should be driven by utmost care for our customers and agents.
We have teams specialising in supporting and developing our product, providing great customer service and developing our partner networks. We share common values and are hugely results driven. Our shareholder mentality, collaborative culture and worldwide presence constantly create new opportunities for our team of employees to continually learn and grow in their day to day work.
Our goal is to ensure that our customers and our partners are always offered the best prices for any type of accommodation and air tickets in any geography.
