Jobs at RateHawk

Manage and optimize API integrations for travel partners across APAC. Monitor API performance, traffic, error rates, and booking conversion to identify improvements. Collaborate with commercial, technical, and product teams, troubleshoot partner issues, support API onboarding, and deliver workshops and training. The role requires strong analytical and technical skills, partner relationship management, fluent English and Mandarin, and the ability to work effectively across international teams.

Manage and grow B2B travel-partner relationships across South Italy, including tour operators, agencies, TMCs, and OTAs. Expand territory presence, support partner performance, deliver system training, present products, resolve issues, oversee payment accuracy, analyze market competition, report through CRM systems, and develop API partnerships. The role is remote but requires approximately 30% travel for client meetings, industry events, and business activities.

Manage end-to-end corporate and VIP travel arrangements, including hotels, transportation, flights, rail, cruises, and custom experiences. Advise corporate travelers, coordinate bookings and payments, negotiate with suppliers, resolve changes and cancellations, and monitor service-level performance. Collaborate with Finance, Product, Sales, Support, and Account Management teams to deliver accurate, high-quality service. The role requires corporate travel expertise, English and Italian proficiency, strong communication, supplier negotiation, organization, CRM fluency, and proactive problem-solving.

Drive sales and partnerships across the South Cone by signing and training B2B travel partners, managing accounts, ensuring commercial compliance, executing deals and technical setups (including API), conducting market analysis, reporting via CRM, and spending ~50% time on business travel and events.

Supports regional marketing across CIS, LATAM, and Southeast Asia by adapting global campaigns, coordinating multichannel initiatives, collaborating with Sales and cross-functional teams, and supporting destination and brand-building campaigns. Tracks performance, analyzes customer and market insights, manages multiple projects, and helps improve future marketing activity while maintaining global brand consistency.

Manage and grow B2B client relationships across Lombardy, drive business development and API deals, provide system training and reporting, oversee payments and incidents, and travel 40 50% for client meetings and events.

Provide bilingual (Italian/English) support to B2B travel partners: handle calls, manage tickets and escalations, process booking modifications, coordinate with internal teams, and record all interactions in the CRM to ensure partner satisfaction and timely resolution.

Drive B2B sales in Brazil by signing tour operators, agencies, TMCs and OTAs; manage partner onboarding, commercial deals, documentation and technical setup; ensure compliance and payment flow; provide market analysis, CRM reporting, and pursue API integrations. Travel up to 50%.

Drive B2B sales and partnerships in the UAE travel market: sign and onboard partners, manage accounts, execute commercial deals and API integrations, provide training and first-level support, perform market analysis, report via CRM, and spend significant time traveling for client meetings and events.