The Role
Lead a team in managing customer relationships, developing business strategies, and overseeing lead management to enhance company growth.
Summary Generated by Built In
Kitware is looking for an enthusiastic and outgoing Business Development Lead. This role involves leading a small team of business development representatives to ensure excellent customer relationship management and lead generation. You will work closely with our marketing team and technical teams to understand market needs, communicate our capabilities, nurture relationships, propose solutions, and ensure customer satisfaction. Join our 100% employee-owned company, where we excel at creating tailored solutions for complex challenges and are dedicated to building a healthier, safer, and better-informed world.
In This Position You Will:
- Manage Inbound Leads: Oversee and enhance Kitware's process for handling incoming inquiries about our technology, products, and services. Ensure timely processing of inbound leads and work to improve their conversion into funded projects.
- Manage Customer Relationships: Manage the process of gathering feedback from our project leads and our customers throughout the project lifecycle, and implement necessary improvements. Keep our customers and leads informed about our technology, products, and services.
- Develop and Execute Strategic Business Development Initiatives: Collaborate with the marketing team and relevant technology leads to develop and execute business development initiatives to meet our business growth objectives.
- Collect, Analyze, and Report on BD Activities: Accurately collect necessary data to track Kitware's business development activities against established plans. Maintain dashboards and generate regular reports on results for leadership review.
- Manage and Mentor Employees: Manage and mentor Kitware's team of two Business Development Representatives.
- Share Your Expertise: Share knowledge of current trends and best practices in business development.
Required Qualifications:
- Bachelor's degree in business, a STEM field, or another relevant area.
- 8+ years of demonstrated experience related to the job duties.
- 2+ years of employee management experience.
- Willingness to work in our Clifton Park location 3+ days per week.
- Excellent written and verbal communication skills.
- Strong attention to detail and organizational skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) or Google Suite.
- Passion for technology and the ability to clearly communicate complex concepts.
Preferred Qualifications:
- 3+ years of experience in a technology services company.
Company Description:
Kitware is a research and development software solutions provider with a mission to advance science, make a positive impact, and share our results all within a collaborative, employee-focused work environment that is friendly, fair, and flexible. Our work is improving healthcare outcomes, increasing national security, and advancing our national computing infrastructure. Our customers and collaborators include top universities from around the world, government organizations, national research labs, medical device manufacturers, car manufacturers, financial institutions, and many others.
Kitware is proud to be 100% employee-owned, and Great Place to Work-Certified™.
Additional Information:
Our team members enjoy a small company environment, flexibility in work assignments, and high levels of independence and responsibility. Besides a great work environment, our comprehensive benefits package includes a competitive compensation plan, tuition reimbursement program, flexible working hours, six weeks paid time off, 401(k), health insurance, life insurance, short- and long-term disability insurance, bonus plan, and free coffee, drinks, and snacks.
For more information on our benefit offerings please visit: https://www.kitware.com/careers/.
Kitware actively subscribes to a policy of equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, protected veteran status, uniformed service member status, or any other characteristics protected by applicable law.
Any unsolicited resume sent to Kitware, including to Kitware's mailing addresses, fax machines or email addresses, whether directly to Kitware employees or to Kitware's applicant tracking system, will be considered Kitware property. Kitware will not pay a fee for any placement resulting from the receipt of an unsolicited resume, and will consider any candidate submitted by a recruitment agency without a fully executed contract with Kitware to have been referred free of any charges or fees.
If you need assistance with applying or interviewing for a role due to a disability or special need, please reach out directly to our HR team at [email protected] at any time during the hiring process.
Top Skills
Google Suite
MS Office
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The Company
What We Do
We are a small company that has a big impact on the world. We are global leaders in artificial intelligence and scientific research and development solutions. We advance science and technology to empower global innovation and solve the world’s challenges. We do this by developing innovative open source software platforms and integrating them into research, processes, and products. CMake, ParaView, the Visualization Toolkit (VTK), and the Insight Segmentation and Registration Toolkit (ITK) are among the platforms that complement our expertise in computer vision, data and analytics, scientific computing, medical computing, and software process management. From meaningful work, to flexible hours, to collaboration, to a hardware budget, to tech lunches, to a clothing stipend, to family outings, there are many reasons to join us and make an impact.
