Business Development Lead – ERP Software Solutions

About NetOne ERP Division

NetOne Zambia’s ERP division delivers comprehensive enterprise resource planning solutions designed to streamline business operations, improve data visibility, and support strategic decision-making. Our ERP offerings include:

• ERP Design & Implementation – deploying scalable ERP systems such as Sage 300 ERP tailored to business needs.
  
• Customization & Training – configuring ERP systems for unique processes and training users for effective adoption.
  
• Compliance Integration – integrating ERP with local systems like ZRA Smart Invoice to ensure regulatory compliance.
  
• Full Lifecycle Support – from requirements analysis, deployment, and configuration to post-implementation support.
  

Role Overview

The Business Development Lead – ERP Solutions is responsible for driving strategic growth, generating new ERP business opportunities, and expanding NetOne’s ERP footprint. This role involves end-to-end management of the sales process, from lead generation to proposal development, negotiation, closing deals, and maintaining long-term client relationships.

Key Responsibilities

Revenue & Business Growth

• Drive revenue growth and market share for NetOne’s ERP solutions.
  
• Meet or exceed quarterly and annual sales targets.
  
• Identify, develop, and manage ERP leads and opportunities, ensuring successful conversion to orders.
  
• Maintain a robust ERP sales pipeline with tracking of progress and conversion ratios.
  

Client Engagement & Relationship Management

• Build and maintain long-term strategic relationships with ERP clients.
  
• Understand client business needs and recommend tailored ERP solutions.
  
• Lead client presentations, product demonstrations, and proposal pitches.
  
• Act as the main interface between ERP clients and internal teams for seamless solution delivery.
  

Proposal & Contract Management

• Prepare professional proposals, quotations, bids, and RFP responses.
  
• Manage contract reviews, negotiations, and approvals.
  
• Coordinate with ERP vendors (e.g., Sage) and internal teams to ensure timely and accurate submissions.
  

Strategic Contribution & Reporting

• Provide insights to optimize ERP sales strategies and revenue outcomes.
  
• Submit timely sales and pipeline reports to management.
  
• Undertake special assignments or secondments focused on ERP revenue growth and strategic initiatives.
  
• Stay up-to-date with ERP market trends, competitive offerings, and client requirements.
  

Experience & Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or a related field. Master’s degree is an advantage.
  
• 5–7 years’ experience in ERP or software solutions sales, business development, or pre-sales, preferably in B2B/enterprise environments.
  
• Proven track record of generating new business, meeting/exceeding revenue targets, and managing complex sales cycles.
  
• Experience in account management and developing long-term strategic client relationships.
  
• Hands-on experience with ERP solutions such as Sage 300 ERP, Microsoft Dynamics, or similar platforms is highly desirable.
  
• Experience preparing proposals, bids, RFPs, and managing contract negotiations.
  
• Demonstrated ability to coordinate with internal technical teams and ERP vendors for successful solution delivery.
  
• Proficiency in CRM systems, sales tracking, and reporting tools.
  
• Strong communication, negotiation, and presentation skills.
  
• Valid driving license and passport.