Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experiences that keep customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions.
With our tech-savvy team and a passion for innovation, we're not just building programs; we empower businesses to build lasting relationships with their customers.
Our team is the heart of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is built on openness, empowerment, and a shared passion for delivering extraordinary customer experiences. Join us and be part of a team that’s redefining loyalty programs.
More than rewards, we create experiences. And more than customers, we build advocates.
About The Role:
We are seeking a dynamic Business Development Head to join our growing team. In this role, you will be instrumental in seeking new business opportunities, driving growth, and expanding our client base. You will work closely with various teams to develop strategies that align with our business objectives and meet the needs of our clients.
Key Duties & Responsibilities:
- Typical Projects/ Daily Activities Strategic Planning: Start your day by reviewing and refining the business development strategy. Set objectives, analyze market trends, and identify areas for growth.
- Lead Generation: Generate leads by researching potential clients or partners, leveraging industry databases, attending networking events, and utilizing online platforms.
- Relationship Building: Connect with clients, partners, and stakeholders to foster strong relationships. Attend meetings, make phone calls, and engage in networking activities to build trust and establish rapport.
- Proposal Development: Prepare and review proposals, including pricing, contract terms, and scope of work.
- Collaborate with the sales team, marketing department, and subject matter experts to create compelling proposals.
- Market Research: Conduct market research to identify industry trends, competitive analysis, and customer needs.
- Stay updated on market dynamics and adjust business development strategies accordingly.
- Meetings and Presentations: Schedule and participate in meetings with potential clients or partners.
- Deliver presentations showcasing the organization's products/services, value proposition, and competitive advantages.
- Team Collaboration: Collaborate with cross-functional teams, such as sales, marketing, and product development, to align business development initiatives with overall company goals. Share insights, provide support, and coordinate efforts.
- Data Analysis: Analyze business development data, such as sales metrics, lead conversion rates, and market trends.
- Identify patterns, areas for improvement, and strategic opportunities based on the analysis.
- Relationship Management: Maintain ongoing relationships with existing clients or partners. Address their concerns, provide support, and identify upselling or cross-selling opportunities.
Requirements
Required Skills & Abilities:
- Proven experience in business development, sales, or a related field.
- Exceptional communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Fluency in English; additional languages are a plus.
Education & Experience:
- Bachelor’s degree in business administration, marketing, or a related field.
- +10 years of experience in business development or sales.
- Proven track record of B2B Sales.
- Experience in the loyalty program or marketing industry is preferred.
- Demonstrated ability to meet or exceed sales targets.
Benefits
- Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team.
- Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.
- Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.
- Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
- Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks.
Skills Required
- Proven experience in business development, sales, or a related field
- Exceptional communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Ability to work independently and as part of a team
- Proficiency in CRM software and Microsoft Office Suite
- Fluency in English; additional languages are a plus
- Bachelor's degree in business administration, marketing or a related field
- 5+ years of experience in business development or sales
- Proven track record of B2B Sales
- Experience in the loyalty program or marketing industry
- Demonstrated ability to meet or exceed sales targets
What We Do
Dsquares is a loyalty and rewards company that helps businesses increase customer loyalty and retention. As the Global Loyalty Expert, the company equips businesses with an impressive array of tools that span the entire spectrum of strategic commercial planning, merchant management, and state-of-the-art AI and Data Analytics. This robust platform seamlessly integrates modern capabilities like ingenious pointing systems, electrifying e-vouchers, captivating gamification elements, and enlightening analytics tools. Operating across more than 10 countries in the Middle East and Africa, Dsquares partners with enterprises across diverse sectors, including banking, telecom, and retailers, revolutionizing the way businesses thrive in the competitive landscape.
